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HDI*DOM BUYERS EDGE Complaints - Unauthorized account charges

Review all HDI*DOM BUYERS EDGE complaints

HDI*DOM BUYERS EDGE

Posted: 2007-10-12 by K. Mc G.  [send email]
Unauthorized account charges
Complaint Rating:  100 % with 8 votes
On my August 2007 bank statement, there was a debit charge on my account for $96.00. The charge was to HDI DOM BUYERS EDGE. I had no idea who they were, or what the charge was for. I was so upset. I'm a single, hard working, mom, and that money was important to me. I finally went on line in search of any information on this company. There was plenty. Hundreds of complaints. I finally located a number that worked. 888-326-7156. The charge was initiated from Domestications during a purchase. The operator assured me that in one to two billing cycles, my money would be returned. He apologized for the fact that sometimes operators didn't always fully explain fully what you are signing up for. I NEVER SIGNED up for anything. I called Domestications, and purchased a comforter that was on sale for around $40.00. Why on earth would I go to the trouble to purchase a sale item and then sign up for something was costing me a hundred dollars... for nothing. I will never shop with Domestications again. My banking information was shared without my knowledge
Comments United States Unauthorized Charges
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Comments

 417 days ago by Pissed Off  [send email]
My account was also charged $99 from Hdi*dom Buyers Edge I had no idea where this charge originated until I read your complaints. I am also a hard working single mother. I remember placing my order by phone. I clearly, firmly, and quite rudely told the operator I was NOT interested in any special offers or clubs I just wanted to buy a bedspread. Domestications reviewed the call and my money was refunded.
 351 days ago by Yvonne Lee  [send email]
Last Dec.,I went on DOMESTICATIONS.com shop and order a lots of bedding for all of my nieces and nephews. Later I checked, The shipping will be delay, So, I called to cancel the order, But they would not let me to cancel, this is only after 8 hours, I have been told that all of the bedding are coming from different location and THE CUSTOMER SERVICE OF DOMESTICATIONS, Could not cancel their own goods, and She said, just refuse the order from the post office and they will refund all of my money....next day, I did so. But, after a month later,when my bank statement coming, I was so mad, Because, They charged full amount of the order and also another charge for$ 99, I called again, They said it will be show on my next statement. But, I just got my statement and they only credited back the cost of goods and $99, but not cost of shipping. BE AWARE THE DOMESTICATIONS!
 351 days ago by Did They Think I Was Stupid?  [send email]
I just checked my credit card statement that came in the mail today and noticed a charge or $99.00 charged from HDI*DOM BUYERS EDGE. The charge was dated Dec. 26th the day after Christmas. Well I guess they thought I might not remember what I bought but I do know that was NO WHERE NEAR any shopping areas. I never shop the day after Christmas, the stores are WAAAY to crazy for me. I googled the name and found many websites with complaints against this entity. I used a phone # 1-888-326-7156 found on one of the sites and got right through. Yes I placed an order on Nov. 9th through Domesticaitons but never authorized a membership to HDI and why did they charge me for this well over a month after my purchase? I told the service rep I wanted a refund - Oh yeah they would credit my account $91.08. I asked why not the $99.oo the answer - they were prorating my time of membership. Try again !!! I told the rep I wanted the full refund - she had to speak to her supervisor - Yeah right !! She then came back on she said that they would waive the membership prorating and refund the full $99.00. She said it would take 3 - 5 business days, we'll see. I am also contacting my credit card company tomorrow to report the fraud and make sure this charge is taken off my account. Please pass this complaint on to all your friends so they can make sure they are also not scammed.
 341 days ago by Jewell Cothren  [send email]
i dont know this hdi never heard of it till they charged on my acc i want my money back they caused and over the limet charge on my acc.
 188 days ago by Dave Clemens  [send email]
I received a credit card statement which had a $149.27 charge for HDI*DOM buyers edge. I immediately went on line to find out more about this company and why they were charging me for something a didn't purchased. I called the 888-326-7156 number and spoke to an operator who tried to explain what the charge was for, I explained that I did not authorize this purchase and would like it removed, he agreed and said that a credit would issued to my account for $149.27 and apologized for the error.
 168 days ago by Scott Biskie  [send email]
Was just looking online and noticed a $99 charge on a credit card. I called 1-888-326-7156 after reading the above comments. The rep at HDI Buyers Edge told me that it was for a discount club for Domestications and that I should have received a packet in the mail for discounts on hotels, etc. NEVER received anything the sort. NEVER approved this charge. She told me my account would be credited 7 to 10 business days, pending on the merchants process time. My last purchase for my daughter was over a month ago. This is a scam.
 20 days ago by   Name unknown
I am livid. The exact same thing has happened to me. Last year I ordered from Domestications and was completely satisfied, so this time I reordered and again was satisfied, having NO idea they were selling my debit card number to this HDI-DOM Buyers Edge. This company should be put out of business, as well as Domestications. If I do not get a credit of the $99. charge, I will contact the BBB (Better Business Bureau) and file a complained. This is horrible. I called the number that was on the charge listed on my bank statement, spoke to a person named Lewis, he gave me a verbal confirmation number and said that I would receive a credit in 3-5 buisness days. We'll see... If all else fails, I will change my debit card number and NEVER, NEVER order anythings else off the internet again. I have been robbed of $99. How do we know what is safe to order off the internet.

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