Complaint Rating:

Company information:
Adele Services
United States

While on vacation and visiting family for the holidays in NY State I tried to extend my rental on my car. They told me my card was rejected, and they wanted their car back NOW or asap. Being late and in a different time zone I had to put it off till the next day.
The next day we went to the bank to get additional money for the car rental where our message was 'card deactivated'. Being four hours difference from Alaska our home. We had to borrow money to cover the rental!
Finally got a hold of our bank where we were told it was not of our normal auto pay so they closed our card.
Prior to this I had called our bank on an 800 number and must have misdialed the third time around-when I heard a foreign voice but being busy I did not listen to his presentation. This was that Adele Services!!!
It made a mess of our vacation and we are anxious to get home after the holidays!
This is MY .21 cents and am very upset with this Adele Services just think how many people have been dooped by them and each .21 cents adds up.
I am not happy.