Complaint Rating:

Company information:
viv3 lab
United Kingdom

I ordered a sample product, but in the terms & conditions you are asked to cancel more product if not wanting more within 15 days, I tried to email this company, but it must have been an unattended box. If a company has a website they should have an email to be contacted on. the only way of contacting them is by phone and that isnt convenient when its a international call. I finally did this and they have taken a second unauthorised amount from my credit card. I am so pissed off as I now cant afford my next mortgage payment. I have had my credit card cancelled, so this cant happen again.