Complaint Rating:

Company information:
premiumwhite.com
United States

I ordered this dazzlesmile too. The website clearly stated it was a free trial and the product was $3.00 and you paid for postage and packing. I went to their website (premiumwhite.com) and spoke to a live representative who cancelled it and gave me a cancellation number. I then had to make and international call and give them this cancellation number which will cost the earth.

I was told it did not say free trial on the website and I know it clearly did. I also read somewhere this company has been served with a cease and desist order as this product belongs to another legitimate company and the illegal one has been embedding all sorts of their other websites and new ones online, giving the original company a bad name. I saw the cease and desist order online I'm sure you'll find it if you look.

Anyway if anyone is having problems go to
Premiumwhite.com and speak to a live assistant to get it cancelled then call 0018669892686 and give them the cancellation number given to you by the live assistant. Hope this helps some people. Their office opens at 5.am Mountain Time which I reckon to be around 8 hrs behind us so I waited until 1.pm. GMT before calling.