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Belk Complaints - Unable to make my payment on due date because of your system!

Review all Belk complaints

Belk
Posted: 2007-11-20 by Christy P. Dent  [send email]
Unable to make my payment on due date because of your system!
Complaint Rating: 100 % with 3 votes
Company information:
1150 Hayes Lake Road
Brooklet, Georgia
United States
Phone: (912) 823-2015
Belk.com

I tried, unsuccessfully to make my payment timely on the 20th of Octocber. Due to your system, I was unable to do so. This was approximately 11:45 p.m. Eastern time. Due to this inability my payment will be late and I will incur a late fee.

Beware all!
Comments United States Products & Services
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Comments

 115 days ago by Jane Does -2  [send email]
FYI- if you call the number on the back of the card and talk to a representative they usually remove any extra charges/ late fees if your story is plausable enough (the system being down is usually a pretty good reason). Just dont come off hostile. They are alot less willing the help if you are yelling and insulting them.
 108 days ago by Bernadine Eimer  [send email]
I have problems continuously making prompt payments on line and then simply go to the store and pay. This is very inconvenient.
 105 days ago by Bj  [send email]
I HAVE THE SAME PROBLEM MAKING A PAYMENT. I'M THINKING ABOUT CANCELING MY CARD. I REALLY DON'T NEED IT & HAVE ENOUGH CARDS WITHOUT IT.
 64 days ago by Laurie  [send email]
Belk cards are handled by GEMB

GEMB violates Federal Lending laws - this is another excellent example - they want you to make online payments - then make it impossible to do so.

Watch your statements carefully. GEMB deliberately posts payments as late to increase the fees and interest they can charge. GEMB also does not even try to resolve their billing issues.

You may also find fraudulent charges, address changes, missing statements etc. GEMB IS TERRIBLE
If you have had any of these problems - contact the Federal Trade Commission and Office of Thrift Supervision immediately.

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