Complaint Rating:

Company information:
Lafayette, Louisiana
United States
directtv.com

In September of this year we purchased a very expensive HD TV and ordered the HD package from Direct TV. We have never had our program work correctly. We have called repeatly and were made to feel that we were wrong. We had to sit at home and wait 8 different times for a technician to come out to our home within a 4 hour span. Never once did they resolve the problem. We continued to pay our monthly bill and call almost every evening about our loss of programs. Lously customer service.