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Ultralean Green Tea Complaints - Unauthorized charge

Review all Ultralean Green Tea complaints

Ultralean Green Tea

Posted: 2008-10-06 by Maggie  [send email]
Unauthorized charge
Complaint Rating:  0 % with 0 votes
Company information:
Pana Labs
Riverton, Utah
United States
Phone: I-866-540-9366

I, like others, ordered the $4.95 shipping fee offer, and when I got my bank statement, there was a charge for $69.87 that I had not authorized! I called, and the man I spoke to was very RUDE, and informed me that when I clicked on "Submit" that I authorized the additional charge. Too, it was charged 16 days after I ordered, which gave no consideration for delivery time, which was about lO days. Here's his phone number, which was shown on my bank statement. Good luck
Comments United States Unauthorized Charges
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Comments

 93 days ago by Myrna Bustamante  [send email]
I was also charged $69.87 . I asked for the trial order only agreeing to be charged for the shipping/handling only of $4.95. When I called to complain the agent was very rude and told me that I should have read the terms and conditions after I placed my order for the sample. They are very bad, it's obvious that they want to defraud customers. You authorize them to charge your credit card for $4.95 and then they proceed to charge you for the unbelievably high cost of $69.87! What do they think of their product, Gold? The product sucks, too sweet and tastes terrible. I think they just paid the people who left testimonials about their product on their website to say something good. They won't refund me my money because they said that the 30-day offer/cancellation policy has expired, but they post transaction to your credit card late, so you don't realize the wrong amoubt until it's too late. Please do not be conned by their so-called free-trials again!

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