Complaint Rating:

Company information:
Richmond, British Columbia
Canada
ultra-greentea.ca

I have ordered this lean green on Sept 12, 2 008. The product did not arrive until October 06. I have paid over $6 for the shipping, tried it for about a week but did not like the taste and I did not lose any weight at all!
Today, I have called the customer service to cancel my order and was surpised when the guy advised me that I need to return the rest of the product since I have only tried it for a week, and have to pay for the shipping again! So technically, it is not just $6 for the shipping but more than that!
Also, on their website, it tells you that you will get a month supply - 30 packs, but when I received my order, it says on the bottle that I have to take 2 packs of this green tea a day, so meaning, this sample is only for 15 days! They also said that they will charge me the $35.00 if I don't send the rest back to them!!!
Please be very careful with their website. They don't tell you everything you need to know! Scam!!!