Complaint Rating:

Company information:
Miami, Florida
United States
Ultimatedvdshop.com

I ordered Cheers season 1-11 and Living Single season 1-4 for a total of $341.00 via my credit card. This included shipping. I received a receipt for the purchase. The website states that all orders are confirmed within 24-48 hours. Well its well over 48 hours and I called the company's customer service number from 8:30 am until 6 pm central standard time). The line shifts you to another extension which rings three or four times then informs you that all of the customer service reps are busy and prompts you to leave a message after the beep. I sent an email inquiry which bounced back. The live chat operators don't respond. I called my credit card company and we put in a dispute. We are waiting to see the company's response. This information should be sent to the Attorney General.