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Ultimate DVD Shop Complaints - Company is giving me the run around!

Review all Ultimate DVD Shop complaints

Ultimate DVD Shop

Posted: 2007-12-17 by Michael Jay Barry Jr. [send email]
Company is giving me the run around!
Complaint Rating:  100 % with 1 votes
Company information:
Utimate dvd shop
1671 Aventura St.
Miami, Florida
United States
Phone: 187-778-7469
www.ulimatedvdshop.com

This company stole my money!!! I placed an order on 11/21/07 (allow 12-14 days). It's 12/17/07 and they can not be contacted! I've sent e-mails, phone calls, tried their chat room, nothing! They took my money on 11/22/07 (electronic), and give me the run around for the first 10 days, when I called after 14 days, they told me my order was on back order. When I asked them to tell me who I was, what was my e-mail address, they said they can't provide that. When I asked to speak to their manager, they hung up on me.
Comments United States E-Shopping
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Comments

292 days ago by Elissa Helfers [send email]
I got ripped off by this company on Dec 8th also.They also use the name DVD Store and Primedvd.tv. I am in the process of disputing the charges on my credit card. I cannot understand why their web site has not been shut down , so many of us have gotten ripped off and now I have to change my credit card number. This is the first time I have been a victim of an internet scam. I am afraid to order anything over the internet now.
277 days ago by Curt Phillips [send email]
I also placed an order with this company at the end of November and have yet to receive anything. I've made numerous calls
to the order line which says there is someone there 24 hrs Monday thru Friday and until 6pm on Saturday. This company has stolen $75.00 from me and will not return my calls. I'm also disputing the charge to my cc.
268 days ago by Michael Lairson [send email]
They told me that same thing...
267 days ago by Robert Fogelstrom [send email]
Yep, I got ripped off too. I ordered a dvd package on the 17th of Dec. I never received it and they charged my account $95.00. I also have placed numerous phone calls and they never were returned. And when you use the "Live Chat" there is someone one the other end but you know they don't care when you ask them to follow up on the order, and they say they will and get back by e-mail and they don't. This place is a scam and a big rip-off. I too am going to dispute this with my credit card company.

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