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United Dominion Realty Trust [UDR] reviews and complaints 1
View all 67 complaintsUnited Dominion Realty Trust [UDR] - still the same as other complaints 5 years ago
This place is terrible. After reading the reviews filed in 2009 I thought since I am a current resident I would update this site and let people know nothing has changed except the management staff. Still the same problems and they do nothing to provide any customer service. Once they have you name on the lease they could care less what you complain about and will not do anything to noisy neighbors and do not provide an overnight maintenance service. Keep in mind this is an apartment complex that houses 1500 apartments. I had sewerage water back up into my kitchen sink from noisy neighbors above me that put grease or something in there drains and I went to call at 10:30 PM and found out that the 24 hour maintenance number is fake and does not work. All night long it stunk in my apartment and it too until 2 PM for them to fix it the next day.
I cannot get out of my lease and they do not give a c*** about anyone that lives here once they got your name on the lease.
The complaint has been investigated and resolved to the customer’s satisfaction.
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