I bought their service on December 16th. I wanted to cancel it within 2 days (December 18th 2009), but hey refused to refund me. I did not receive any service from them during these two days and I will not acept any service from them in the future. yet they refuse to refund me.
these guys rob your money. they are very manipulative and they use high pressure sale techniques. THEY ALSO HAVE COME UP WITH TECHNIQUES THAT PROTECT THEM AGAINST COMPLAINTS.below I will describe these techniques:
1- the picture they take from you for their dating profile does not need to be a ood picture of you. their employee just takes a picture of you without any preparation or something. This is becasue they are not going to use that picture for dating; that picture is only to be used for a proof that you had gone to their office (see below)
2- they deny that they had imposed pressure on you. They argue that since you have voluntarily gone to their office, there have been no pressure. For proving that you had gone to their office, they show the picture they had taken from you. The problem with their argument is that I didn't go there for the purpose of buying their service. I went there only to get some information about their rates to bring home and think about it. But when I was there, they put me under pressure and told that the ""discounts" that they were presenting to me would not be available to me if I take it home.
3- I had filled my contact information on December 15th in the website of another company called the "mature singles" dating service. I did this because I did not find any complaint against the "mature singles" company. later that day, someone called me and told she is following up the info I entered on the website. I asked for the rates, she told that she cannot give the rates over the phone. she scheduled an appointment for me to go to their office. I went to that office under the assumption that I was going to the "mature singles" office. Had the telephone agent told me that they are not the "mature singles" company I would have never gone to their office. Had the telphone representatie told me that the real name of their company is "two of us" I would have the opportunity to search thewir name on internet and find out about the numerous complaints that exist against them.
4- when I left there, they didn't give me any receipt to take with me, and I was "too warm" to ask for one. BEWARE about this. Now that I want a refund they blame me for not taking the receipt; they say that I was in a hury to leave; but this is wrong. Ironaically, while they agree they didn't give me any receipt, they refer to a stateent in the receipt that their sale has been an "iron clad" contract and cannot be refunded. beware, do not give you a receipt but then they blame you for not taking a receipt. even they may try to deceive you by saying that they rushed behind you to give you the receipt back or that they called you to ask you to coe again to take your receipt, but all these are staged.