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TVDVD Store.net Complaints - Scam and fraud

Review all TVDVD Store.net complaints

TVDVD Store.net
Posted: 2008-06-24 by Virginia Wright [send email]
Scam and fraud
Complaint Rating: 86 % with 7 votes
Company information:
TVDVD Store.net
904 Bello Mondo Drive
Platte City, Missouri
United States
Phone: 816 858-7260
www.tvdvdstore.net

I ordered the complete set of the five seasons of The Rifleman. The set came in two broken cases with the labels printed off the internet or somewhere. The dvd's were in white envelopes with the rifleman picture on the dvd, it was obviously copied online also. They have the ABC logo on the dvd's as well. I have never seen such poor quality movies. It is ridiculous for the amount of money I payed. They were shipped from China.
Comments United States DVD Order & Rental
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Comments

101 days ago by Cathy [send email]
I had the exact experience with the TVDVDStore.net. The DVDs are home made copies, pirated from TV, and are not usable on any device. When you contact them to request a refund, they will reply with multiple copies of form letter e-mails that are unresponsive to your situation. I finally contacted my credit card company and requested assistance. I was told to send the product back (it was shipped from China) and once this was done they would enter a charge back to the company. You will need to also cancel your credit card so the TVDVDStore cannot re-charge you once they are notified of the charge back - which they will most certainly try to do. Be sure to do this within the 30 days, per their posted return policy. This is an all out scam operation and is believed to be operating out of Canada. They are also associated with TVDVDWorld, TV Media Stores, etc.
97 days ago by Chris Cusack [send email]
I have notified the FBI about this bullshit company though I don't know if it will do any good. It seems that there's been a lot of complaints about Mr Li (that's the name that appears on my invoice for an amazing collection of pirated illegal crap) and he's still operating his piracy business so what can you do? I've notified my bank about getting the charge of USD $89.09 reversed. I'm not going to send the pile of crap back to Mr Li and go to the expense of paying for shipping. I'm going to throw the amazing collection of pirated illegal DVDs straight in the trash unless the FBI replies to my complaint and wants to see them.
97 days ago by Chris Cusack [send email]
My amazing pile of crap collection of pirated illegal DVDs aka Friday the 13th: The Series was posted from Xiang Giang Road and the office is listed as being in Luothe. No street number and no telephone number. So it's obvious "Mr Li" doesn't want his amazing pile of crap back because he knows it's crap!
95 days ago by Mark [send email]
I know how you feel Chris I order the friday 13th boxed series and all I got was a crappy smashed box from China with homemade discs in paper wallets.

The discs had clearly been copied from TV and going by the quality must of been copies of copies. When I played them the images where blurred and sound quality rubbish. I emailed them and go a response from someone called Mike saying they'd help me if I experienced problems with the discs.

Ive told my credit card people but at a loss what to do now. Id like to buy the proper boxed set but this experience has put me off buying anything from anywhere but the larger shopping websites.
90 days ago by Lw [send email]
Same thing happened to me, I ordered a box set for 70$ and got 2 boxes of plastic and and a bunch of cd's in paper wallets. Dont buy anything from them.
87 days ago by Rita Hale [send email]
The place is truly a scam. I'm contacting the Attorney General's office regarding this bootleg business. I ordered a series from them and ALL of the tapes were defected!!!
They still haven't responded to my email!
79 days ago by Robert Francisco [send email]
I ordered the "Wonder Year" dvds for my daughter on June the 18th, 2008 and have still not recieved my dvd, s noor do I want them now. I contacted my credit card company after discovering you link. I have been speaking with Mike in customer service via email. He in formed me that I did not except the product when delivered in Jamacia. Then he stated I did not except the product in New York. And all the while I have lived in Florida Since 1992. Now Mike is threatening me with Fraud cahrges. The Fbi needs to stop these guys.
69 days ago by Mark [send email]
Ive asked several times for a refund and have no reply. One night I received about 6 emails saying my items had been despatched - Ive never asked for a replacement yet nothing new has ever arrived in the post.
51 days ago by Paul Reansbury [send email]
I purchased the complete Matlock series. The quality was terrible. A third of the disc did not play and the rest were difficult to watch because the picture jumped. (looked like it was recorded by a shaky camera man). Also, the first disc I watched would not play past 39 min.

I too consulted my credit card company when they stopped replying to my emails. They told me that I needed to return the item and wait 30 days to see if a refund happened.

I emailed the company (TVDVDStore.net) and again stated that I wanted a full refund and if they failed to reply within 24 hours with an address and refund details, I would be be shipping it back to the address on my invoice.

I have since returned the product using the invoice address and, surprisingly, the company emailed that I would receive a full refund within 8-10 days.

The company has refunded the entire cost including the initial shipping. My only cost was the return shipping of $33.18. I consider this a small price to pay for my failure to do my homework before ordering from TVDVDStore.net.

In my opinion, it is still buyer beware. This company can't deliver what it promises on its' web site. I will wait until the Studio releases subsequent seasons and pay more BUT I will get quality for my money.
26 days ago by Gloria [send email]
Thanks guys, for the info. I almost purchased some dvds. Glad I checked.

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