Complaint Rating:

Company information:
TVAddicts.com
United States
www.tvaddicts.com

I do not have internet at home... I travel an hour round trip to get to local public library. I recently did a web search for the old tv series "Dark Skies" on dvd. The first item that came up was at the tvaddicts.com site. They offered the complete series for $129.99 on sale for $49.99. I immediately ordered it. After about a dozen emails saying it was on back order, my debit card was charged and I was notified it was being sent. When I picked up the package at the post office I knew something was wrong. The disc package wasn't sealed; the labels looked homemade, and the picture in the package box was obviously a photocopy. I went back to the library and did a further search and learned the series hasn't even been released. Upon trying the watch the grainy, (7 episodes per 3 disks) there are obvious commercials at the end from where the series was taped from BBC channel four. I contacted the company but as yet haven't heard from them. I have tried to find a Sony anti-piracy department address or number but have had no success.