Complaint Rating:

We bought a christmas gift for our daughter in December from www.tvaddicts.com. The first season of the dvd's worked fine after that they are out of order and mislabeled. We called as soon as we could to let them know (January) and continued to email them. They said they were very sorry for the delay several times. I've asked to talk to a manager and, of course, he is never there. At this point I'm very frustrated that they took my money and will not live up to their customer service motto as to treat a consumer fairly, HAH!

At this time, I'm willing to get the Better Business Bureau and my attorney involved.

Sincerely,
Cathy.