Complaint Rating:

I ordered a dvd set of the tv series "Eight is Enough," which was priced at about $180 plus over $20 for shipping. They shipped it in a manila envelope and several of the cases were damaged. I immediately contacted them and, after many emails on my part and a few responses on theirs, they promised a refund. Although they stated my credit card was credited, it certainly was NOT. I did watch one of the dvds and it is of very low quality and appears to have been recorded straight from tv or from a tape made of the shows.

In short, the quality is quite poor and, when they bother to respond to a problem, they lie about it.