Complaint Rating:

Company information:
12 harold street
Australia
Phone: 610403274029
http://www.tvdvdworld.tv/

i purchased the set below
Order #: 222095
Order Date: 2008-04-02 21:33:00
Products:
ITEM: 1X Hawaii Five-0 The Complete Television Series On DVD USD$ 68.99
Shipping: USD$ 47.99
Price: USD$ 116.98


it came today in the post and i cant beleive what i was sent.

i have checked each dvd to see if they work and i found the following.

This special Hawaii Five-0 DVD collection also includes custom artwork and episode guides to help you find your favorite episode at anytime

there was no guiges inside and the disks were not even labeled properly as some printed off the edge.

they are not even dual layer dvd's for the amount of episodes on them and the picture quality is poor.

a number of the disks have fine scratches on them.

vol 1 disk 3 does not play.

vol 2 disk 8 is blank disk

vol 2 disk 9 is blank disk.

vol 2 disk 10 has cartoon network on it, no hawaii 5 o.

vol 2 disk 12 is blank disk.

vol 3 disk 15 has old movies on it, no hawaii 5 o.

vol 3 disk 16 is vol 2 repeat dvd.

vol 3 disk 17 wont play.

vol 3 disk 18 is vol 2 repeat dvd.

vol 5 disk 27 is falcon crest, no hawaii 5 o.

vol 5 disk 29 comes up with tv logo's going across the screen taped off the tv at home.

these dvd's are not genuine copies and are pirated copies.the blank disks are the sort sold in the supermarket.

as this set is totally no good i would like a refund please.

i am contacting you first so to see if we can resove the problem and hope that i dont have to go down other avenues.

NOTE

We guarantee all our merchandise is of the highest quality. Rest assured that when doing business with TVDVDWorld you will always receive exactly what you paid for!

Return Policy:
30 day 100% Unconditional money back guarantee!

yours andrew fisher.