TRS Recovery Services
reviews and complaints

To whom it may concern:I owed you people $210.00, I had paid a total of $115.00, which leaves a balance of $85.00.About 02 weeks ago, I spoke with one of your merchant.They said, I still owe $135.00, this isn't right.Mainly because you all move around, so much. Firstly, you were in Colorado, then Houston, Texas.When I spoke with the merchant, he says;now you're in Marietta, Georgia.How is one to finish paying the bill, when you don't have adequate forwarding addresses?Could you please, investigate, all your records, if they've been forwarded, and send me the updated versions of my payments.Thank you.If you have any further questions, or comments, I may be reached at:[protected], anytime!

I keep receiving notices for merchandise I ordered and have not paid. I pride myself on my excellent credit because I pay my bills on time. However I will not be bullied into paying what I do not owe. All I want is to be left alone! Maybe my complaint is too brief. However I have nothing left to say! I have ordered from Amazon in the past and have been satisfied with the services and products. However I have no idea why I am being charged for services I did not order or receive.

The called and sent me a letter that the check with total amount $1963.96 due to Sam's club has stop payment and I need to issue another check.
that's a fraud since I have not ever wrote nay check to Sam s club at all.
I told the company customer service which her name is Jasmine that and she tried to confirm my driver license at that was not mine also she tried to verify my bank account and that was incorrect as well.
then she said we will send you a letter and just follow the instruction.
in the dispute form they required you to fill out your bank account number, your social and your driver license

Sent me 3 letters of Unpaid Electronic Transfers and one of an unpaid canceled check on an Account I never had. Although the check did have my name and DL # on it. The signature was clearly not mine. Tried to call them about it and it was all robot and deflection to a website to dispute. On the said website they wanted info that a true collection agency would have such as Full Name and SSN. Called local LEO to file fraud and Identity theft. Was told by the officer that TRS is a scam and they were only Phishing.

I received a mailed notice from the above company stating that I had written a check and the funds were not available and the check was returned. After called the company and getting nothing but automated voices I checked their website and found dispute form where they ask for my DL number, SS# and my bank routing number. The note also said they will be putting a ding on my credit for lack of payment. I've never used MoneyGram. I most certainly will not be harassed by this company and will not be sending any of my personal information to them either. THIS IS NOT MY DEBT THIS IS FRAUD!

I ordered an item on amazon and within one hour it was cancelled. I received an email from Amazon saying I needed to contact debt collection agency TRS which works for telecheck. I used my checking account number to pay for the transaction. Trs said that I owed another business and since i did i couldnt buy from amazon. I have disputed the transaction in question because i didnt have a checking account when this transaction occurred years ago and there is no way i made this transaction. This is terrible.

I have received five checks from you written to home depot in my name. I haven't shopped at this store in years.
These are the checks that was sent to me within a week. I have never had an account at suntrust bank. I don't have the address of this bank.
I don't understand how my name and address. I never new this bank existed. These checks wasn't drawn on my bank. I want my name and address removed from your file. If I receive anything else from you I will be taking further action.

March 07 2017 ref : # [protected] ck : 1089
March 08 2017 ref: # [protected] ck: # do not have this check #
September 16 2017 ref: # [protected] ck: # 1055
September 16 2017 ref: # [protected] ck: 1059
October 10 2017 ref: [protected] ck: #3206

Sincerely

Alleen Childress

I was contacted by phone a message left stating that TRS was trying to collect a debt. There was no mention of what debt, then when returning the call I got automated stuff that directed me to a website firstdata.com/trsrecovery. Upon going to that site all there is, is a download to enter your name DL #, Bank routing number etc. What kinda crazy person do they think I am. Still no information on what debt is trying to be collected. If I were an elderly person or totally stupid person I might fall for that. It is a huge scam and ridicoulous.

I, in December 2015, went to purchase a dishwasher from Sears in Hemet California. I wrote a check for $328.71 . I then called the store and told them to cancel the order. They informed me that the order was cancelled, however the check had been deposited. I called my bank and placed a stop payment on the transaction. Well to my surprise, 6 months later I get a collection notice from TRS claiming I owe the money. Now the fun starts. Called and informed that I cancelled order, No merchandise was delivered. They tell me that I have to call another department and speak to a Gloria Miller, case manager. I called and answering machine, which give no business name, states "call back during business hours". Well duh...Its 10:30 am and they open a 7am central time. Called back main number and asked if I want to pay. Hell No, I didn't buy anything, order cancelled. Double check this company before you pay.

Tried to write a check at Wal-Mart and a local convenience store. It was kicked back. I was given a number to call. After a lot of time and button pushing, I actually got to talk to a real person. My checking account had been liked to someone else's drivers license. It was told it was taken care of. Three weeks later I get a letter from them saying all is well. Tried to write another check, it was kicked back, same reason. My account had been liked to another drivers license, not mine. How did this happen...no one seems to know.

I received a notice of unpaid electronic transfer in the amount of $152. 39 with an additional $25 for a returned check fee. This is a mistake made by someone as my harris bank statement shows no charge made to my account for this. My current balance exceeds over $8500. And i believe this to be a scam. The date provided for this occurrence is september 9, 2015, reference #[protected]

Keep getting calls from [protected] trs recovery several times a day. They won't leave a message.
I called the 844 number today to stop this. 4 years ago we got our landline #, the people who had it before us are falsly using it as their contact # on their checks, payday loans, and debts. So we are getting all their collection calls. I did speak with trs, they wanted my bank info, i told them this was not my debt, and to look up this accoount by phone number that i was not giving them my bank info. I told them the name of the person i thought the debt belonged to and to un - link my phone number from the account. They said they would do that, and gave me a case# to use if i get anymore calls. I hope they are true to their word. And these calls stop.

From one nightmare to the other. I placed an order for several items through Amazon back in May via my bank account. I then found out that my bank sold itself to another bank (with a different routing number) but never thought about my order through Amazon and that I had a PREORDER for a movie on that same order. I had already long received my items from that order aside from the one PREORDER. I didn't receive it until the end of July. I changed my account to a different bank at the beginning of July since my routing number was changing anyway. No matter what I was screwed. NORMALLY Amazon asks for a different form of payment but this time they did NOT. They sent me the movie Noah and then about 4 days later I started to receive collections calls from this TRS Recovery Service telling me that I never paid for the movie and now I owe $17.99 plus a $25 return check fee...to WHERE?! They told me it was a "user problem" so they will NOT waive the fee. I had called Amazon and they must be in tight with this company because they wouldn't let me pay them for the movie. They said I had to pay through TRS Recovery Services...meaning I had to pay the $25 penalty too. I am an Amazon Prime member but that does NOT matter. The moral of the story is to never use your bank account for transactions through Amazon so these yo yos cannot charge you for their salary/commissions. I would NEVER pay that much for a stinking movie! Of course...there's always Target :)

Last October my checkbook, driver's License and credit cards were stolen. I had to close the bank account after discovering a check had been written to WalMart by the thief. I made police reports and one of the people involved has already been sentenced. The bank denied payment because the check was stolen and Walmart evidently did not look carefully at the ID as the people involved were all 20+ years younger than I am. Now, suddenly months later my husband (who was not even a signer on the account that belonged to my Dad and I) has received a letter from TRS collections.. They show phone numbers but all go to recorded messages referring the caller to websites where one can download and FAX a form which we have done. How my husband's name got involved i do not know and why this is in collections I also do not know. Like most of the country we rely on credit and cannot afford to have our credit destroyed over Walmart's error. I have read all over the Internet that this collection company are scammers. How do we fix this?

I am here to see if there have been complaints against this company because I had a gut feeling. I do owe the money and TRS is offering me 50 percent off. Neither amount is large but I had been out of work for almost 3 years due to illness and waiting to see if I would be approved for my disability benefits. Now that I have money I am up for paying those things off. They give me an option to pay by credit card over the computer and something about that made me think twice. I like it. I don't have to deal with any one yet you would think they would harass me some way. I just wonder (I remember them having one of my accounts before, maybe this one), I just wonder if they could look it back up, make a good offer and be off with the money. So, i am checking other complaints.

I kept receiving call from people with an indian accent and with bad english, Then a few weeks later I start receiving calls from a MRS Scott from the filling department dealing with case #114336 dealing with a payday loan. Then they said I would be taken to court for fees totaling over 4000.00, Then they offered me a settlement of 350.00 today or they want a 3 month paymment plan totalling 598.00. I know that I have taken payday loans out and right now am in a financial hardship, they wouldn't work with me to accept a payment plan I can afford and wanted a debit or credit card number. Can you give advice on help I could receive.

On December 21, 2010, I wrote a check for $84.70 to Sam's Club in Jackson, MS. After a week I noticed that the check had not cleared my bank account. I called my bank account and was told that the check was written on a block of checks that had been reported to the bank as missing. Evidently, I had reported the block of checks as missing in early 2010 and forgot about it. I found the checks and used them. As soon as my bank told me what had happened, I called Sam's Club in Jackson, MS, and was told I had to contact Telechek. I called [protected] and got Mae. I told her what had happened, that it was not a check for insufficient funds and explained to her what had happened. I wanted to pay for the check with a credit card immediately because I had never written a bad check and did not want it turned over for collection. She told me she could not to anything to help me - could not take a payment -but the check would be submitted to my bank again. She advised me that I would need to have the bank do the paperwork to remove the block so the check would go through when resubmitted. I immediately went to the bank to have the paperwork processed to remove the block on the checks. Today (1/6/2012) I received a notice of unpaid electronic fund transfer. When you attempt to call any of the numbers they give you, you cannot talk to a person. Also, they were charging me a $40.00 fee for the debt. This is a debt collector and they do not care about the consumer in the least. Because I had the number I previously called, I dialed it and got - guess who - MAE. She had documented (because I asked her to)that I had called in December wanting to pay the $87.40. She denied telling me that the check would be resubmitted for payment so I asked to talk to a supervisor. A supervisor, Christy, got on the line and told me the only way I would not have to pay the $40.00 was to have my bank send a letter saying that I was telling the truth about the checks. All they have to do is look at the check. It is not stamped ISF. She would not take a payment over the phone and said she would have to transfer me to the Forgery/Fraud Dept. There would be a fee of $5.95 to pay by credit card and a fee of $11.85 to pay by bank draft. When she transferred me to the Forgery/Fraud Dept. I was on hold for about 3 minutes and then the line disconnected. (It was 4:10 DST in MS) I attempted to call back several times and never got through.

I do not think it is fair that I be charged all of these extra fees and have a bad check placed on my name when I have been trying to correct this since two weeks after I wrote the check. Who regulates these debt collectors anyway? I would like a name so that I can take my complaint as high as I can.
Kay Moulder
[protected]@aol.com