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Troys Florist
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1.0 21 Reviews

Troys Florist Complaints Summary

0 Resolved
21 Unresolved
Our verdict: Engaging with Troys Florist at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Troys Florist reviews & complaints 21

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5:29 am EDT

Troys Florist They have never made a delivery

I bought flowers from TroysFlorist.com and they have never made a delivery to my girlfriend. I can't get ahold of anyone and can't get a refund. They will not answer me. They do not call back. I’m very depressed.

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Elliemos
, US
May 05, 2020 1:33 pm EDT

I ordered flowers for my friends 90th Birthday, I was told they would be delivered the same day, NOT I called and have emailed and I have not had my credit card credited. I did not dispute the charge since I was told that my c.c. would be credited. Please don't use Troy's Florist.

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Theresa vetter
, US
Nov 02, 2019 9:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Did not get what I ordered I ordered fall flowers for my moms birthday it was suppose to come in a square vase with acorns on it . And fall colors. This was clear vase not fall at all

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Roger cantu#1
, US
Sep 21, 2019 4:41 pm EDT

I ordered flowers and they weren't gonna be able to deliver so I canceled, they said they would give me a refund and it's been almost a month and still nothing... they said it's been processed already like 2 weeks ago and still nothing now I can't even get through to them.. smh

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MIke Noble
, US
Jul 24, 2019 12:28 pm EDT

Absolutely the worst company to do business with, flowers were delivered 3 days late and wern't what was ordered, ordered purple roses with a purple vase and got a super scrawny yellow daisies and a rose, what a total joke. I got scammed and will let everyone i know these guys are a freeking joke, oh and no one answers the customer service phone.

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Unsatisfied in CA
Turlock, US
Sep 16, 2014 4:10 pm EDT

I ordered flowers for a friend having surgery and 5 days latter, still no flowers. Megan was completely unhelpful. I called the company 4 times and they never called me back. Now they say the will give me a refund. I will be submitting a claim with my credit card company but what about the hassle and the person who should of received my flowers 5 days ago!

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N. Kelly
Dallas, US
Sep 07, 2013 11:48 am EDT

I ordered a birthday arrangement for my mother plus chocolates. I have emailed and called their company for a refund since the arrangement never made it as they guaranteed. I finally made contact with someone and the operator assured me I would have my refund within 3 business days. I have yet to receive any of my money back.

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