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Trend Micro

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Denied promised antivirus coverage

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Trend Micro
United States
Bought and renewed Trend Micro antivirus software. Original adverising said it could be applied to three computers but when I tried to install it to a second one, I was denied and told it could be used on only one. But they did offer to let me buy new coverage for the second -- and their ad for their product at

http://www.pccillinsecurity.com/USA/trend_micro_pc-cillin-2009-review.html

also shows coverage for 1-3 users!

Wrote them (3 April), tried e-mailing them first. No responses.

I want what I was promised when I bought the product -- coverage on up to three computers.
Complaint comments Comments (1) Complaint country United States Complaint category Software & Games

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 19th of Oct, 2011 by    0 Votes
Everyone is using Microsoft Security Essentials nowadays. It's free. Stop paying for AV software.

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Texas
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