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Tracfone, Kennesaw, Georgia Complaints & Reviews - Product doesn't work

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Tracfone

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Product doesn't work

Complaint Rating:  0 % with 0 votes
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Contact information:
Tracfone
Kennesaw, Georgia
United States
Phone: 678-401-6111
About six weeks ago, I upgraded my phone and a few days later I noticed that I couldn't receive incoming calls. They were going into a voicemail that I couldn't access. I could make calls just fine, but I couldn't receive any. I spoke to at least six service people over the phone trying to get this resolved. Their service people were all very polite but failed to solve the problem. Three times, I was told to wait 24 hours and the problem would disappear. Nothing happened. Finally, I filed a complaint with the Georgia Public Service Commission, which has intervened on my behalf. But it is now a week later, and all I got was a phone call telling me they were working on it. I really, really doubt that. I feel they've given me the runaround and they're now doing the same thing with the Georgia PSC.
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers
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 28th of Aug, 2010 by    0 Votes
Buy tracfones at walmart, they always take them back if they don't work

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