BEWARE !!! Don't get fooled by the slightly lower tour rates from this company. They never advertise any negative comments from the customers on their website. I sent them a comment after my tour, and they never posted it. I also know someone (one of the customers on the tour I had who was also very disappointed like me)who submitted an unfavorable comment about the company), and they never published that comment on their website too. So we know for a fact that they are just choosing the good comments from the customers to make their company appear attractive, well in fact it's the opposite. First, the tour is from Chinatown (95% of the passenger are chinese), tour guides & drivers are all chinese. And they all have their private jokes during the tour, which only chinese people could understand, so anyone else from another culture will be left outcast. Another thing is the hotel. Some people were dropped off at a luxury Hyatt Hotel, while the ones who booked from tours4fun were sent to an Inn (Extended Stay Inn)- which was filthy!!!- Me & my husband changed room 3x, and coffee maker 3x (which at the end we still couldn't use coz it was full of grime & sticky from old coffee residue), the toilet was out-of-this world filthy- black mold/grime all around the toilet seat. (I even had photos- which I sent along with my review to tours4fun website, but they never published it). When we complained to the guides about the hotel, they told us that we cannot stay in Hyatt coz we (tours4fun customers) paid less than the others (this tour company is not directly owned by tours4fun- it's operated by L&L travel agency in Chinatown, so customers are coming from other website agents as well). Another thing, those people who got the better hotel, also got the better seats in the bus (the entire tour). All tours4fun customers were given seats at the back rows only! The worst part is, because we had the tour in winter, the windows in the bus (from the third row down) gets very moist & foggy, and we couldn't see anything outside- as in zero visibility. And when we told the driver to at least put the aircondition/fan on to remove the moisture from the windows, he refused saying the passengers in sitting front are feeling cold (yes, the same passengers who got the best hotel & the beast seats!). So the entire tour all passengers sitting from the third row down to the back weren't able to see anything outside- we just had to listen to the tour guide explaining/pointing to the places outside- which only he & the first 2 rows passengers could see. There were at least 5 chinese tour guides in the bus, but none of them cared to check if the passengers at the back of the bus are doing okay or comfortable. The bus was too stuffy, no windows to open, no vents, no aircondition, no air.Totally suffocating (you have to breathe the same air the other passengers were exhaling for the entire journey). And to top it all off, the guides collect the tips (mandatory!) even before you enter New York City on the way back. They collect passenger by passenger, seat by seat. Me & my husband ended up paying $24 tips for the 2 day tour. If you give even $1 less tip from their rate, they will not let you go & even embarrass you in front of the other passengers (I've seen them do it to another couple).
Now you've been warned!!! If you want to enjoy your once in a lifetime tour, DO NOT GET IT FROM THIS COMPANY (and if other companies offer pick up from 87 Bowery St/Chinatown)- just avoid it. It's probably the same tour agency that will operate the tour. You may be able to save a few bucks from this company-tours4fun, but I assure you, you will have the WORST TOUR ever if you get it from them! Better spend a few bucks more on a tour you will enjoy & have good memories of. Good luck!