Complaint Rating:

Company information:
General Electric
Louisville, Kentucky
United States

We bought a GE refrigerator in 2002 at Best Buy. We paid the Whirlpool delivery people to haul it to the landfill last week. It cost about a grand and over seven years we wasted way more in repair bills and lost food. The worst part is that GE knew it was flawed from day one and chose to sell it anyway. This fact was proven in court when they lost a class action suit regarding mine and thousands of other defective refrigerators. After seven repair attempts in seven years and hours of frustration dealing with GE customer service (what a joke ) their repairman informed us of the flawed design and the class action lawsuit involving our appliance. When I called GE the next day they informed me that the lawsuit deadline had closed the week before and that we were out of luck. The extent of their owner notification (as ordered by the federal court ) was to put some notices in some newspapers. Apparently, mine wasn't one of them. I cannot imagine doing business with a worse company. Save yourself the grief, boycott GE. They are a scourge and a blight and I hope they go out of business for their deceit.