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1.1 32 Reviews

Total Complaints Summary

1 Resolved
31 Unresolved
Our verdict: If considering services from Total with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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M
7:31 am EDT
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Total Fake interview

I sent my resume through Linkedin for this role on the 25th of August. LinkedIn Se ha recibido tu solicitud. ¡Buena suerte! Hola, Michelle: Hemos recibido tu solicitud para: Administration Manager TOTAL Argentina Yesterday I received this email with some attachments, with the Logo of Total with some instructions to follow to have a face to face interview. Attn: Michelle Couso, Thanks for your interest in the Total UK Family, please note that your resume submitted via LinkedIn has been evaluated and you have been short listed for Job interview. Please go through the attachments for important details of the invitation. We look forward to seeing you soon. Regards, Engr. Daniel McBrynt (Human Resource Relation Officer) TOTAL UK I wrote to the travel agency and they sent me this email today with 3 attachments, one for the Uk Visa, one asking me for £ 1.199.87 for travel arrangements. Batch No: 1093/TOT/13/UK Dated: 09/10/2015 Attn: Michelle Couso, Welcome to Crystal Travels Consultancy and Tours, United Kingdom. We confirm the receipt of your mail and the content has been noted. Please note that we have also received a confirmation email from Total as regarding your appointment with them and have been given the go ahead to proceed with your travel arrangement. We advise that you strictly work in line with our arrangement to enable us render quality service to you. We shall be handling Your flight, hotel booking and visa application (Should you be requiring a UK visa). Also, arrangement for your pick-up from Heathrow airport to your Hotel and vice versa, and from your hotel to interview venue and vice versa, will be handled by us. We also understand that visa processing might be stressful and time consuming when applying in your country, but with our help and services, your visa will be issued within a short space of time despite the limited time. We advise that you follow all our instruction and proceedings in order to get your visa in a very short possible time. Download the attached documents, fill the applicable, scan and send back to me as soon as possible to enable us proceed with your travel arrangement. NOTE: If you don't need a UK visa, I advise that you ignore the visa application form and passport photo size section and send every other document. And also note that all travel expenses will be refunded to you on arrival to London by the HR and account department of TOTAL Holdings UK Limited. Please confirm from your end that you have received this email. We hope to hear from you soon. Regards Mr. Christopher Fraser, (Visa Processing, Immigration and Booking Department) Crystal Travels Consultancy and Tours Colliers Green, Cranbrook Kent, TN17 2LS, United Kingdom Tel: +[protected] Tel: +[protected] Fax: +[protected] Email: crystal.[protected]@outlook.com [protected]@crystaltravelandtours.com I will try to contact Total Oil & Gas to inform of this situation because is a very sensitive issue.

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Update by Michellecs
Oct 22, 2015 7:39 am EDT

I would like to find the way to inform Total Oil what's going on!

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juanguisssss
, US
Feb 09, 2016 2:46 pm EST

Dear Applicant,

I write to inform you that your resume has been properly reviewed and screened by our recruiting board and you have been found eligible for this vacant position. Be informed that you have been shortlisted for an interview scheduled for the 28th day of March, 2016 at EMA Coatings & Construction Company, 40 Regent St, Rugby CV21 2PS, United Kingdom.

More so, subsequent to your job application approval, your application status has been updated on our job recruitment database as "ACCEPTED"and your Application Identification Number (AIN) is, this can also be found on most documents associated with your employment.

However, like every other construction company, the following are the roles expectation from you as a Project Manager. As a Project Manager, you will be primarily responsible for the overall successfulness of delivering a project, reaching set targets both safely and correctly. You also must possess a combination of skills including the ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills and you must be
able to perform effectively within tight time-scales, keep within strict budgets and create a positive client environment such that clients become/remain in a good relationship throughout the contract.

Furthermore, you will be expected to support the development of the leadership, both on-site and back in the offices. You will also need to organize the best team possible to complete the project, whilst training and teaching the employees towards the companies core values. Encouragement of excellence and quality in work will lead to a great reputation amongst clients. Below is a list of important roles/responsibilities expected of a Project Manager by EMA Coatings & Construction Company.

* As a Project Manager, you are responsible for planning the delivery of the project at hand.

* Manage the day-to-day working, utilisation, implementation and technical consultants engaged on client assignments from ensuring the correct material turns up before a job, to explaining the work ethics and activities to colleagues.

* Report progress on projects by suitable media to sector management, maintain and update project reporting, checkpoints and financial reporting to a high standard.

* Plan and arrange visits to existing and new potential clients, ensuring every client receives sufficient support to enhance their relationships.

* Develop contacts with senior staff, directors, and other influential staff within each account during the implementation phase.

* Co-ordinate required support levels and training.

* Produce reports on each project at agreed intervals, and whenever substantive actions are required.

Finally, our primary reason for requesting for your physical presence is to have our chief project manager have a one on one interview with you and ensure you posses the aforementioned qualities and also have you familiarize yourself with the company structure as well as a recap on past and upcoming project after which a date for your training in 2016 will be made known to you, giving you sufficient time to notify your current company of these changes in your employment should you currently be employed.

Kindly download and view the attached documents for your perusal.

We look forward to seeing you soon.

Regards,

(Human Resource Manager)
EMA Coatings & Construction Company
40 Regent Street, Rugby
CV21 2PS, United Kingdom.
Tel: +[protected]
Fax: +[protected]

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Raphael Bedran
, US
Nov 06, 2015 7:23 am EST

I got the very same email from these scammers! Just another travelling agency, but even the Application Identification Number is the same! Thanks for the head's up guys! I tried to contact this Victoria Scholes via phone and the call would not even complete. After a brief conversation with the REAL HR responsible from the company (tried the number on their website) I figured the company is not fake, but the invitation DEFINETLY is.

Thanks and Regards,
Raphael Bedran

J
J
Juan Alfredo Donoso Noriega
, US
Nov 03, 2015 10:24 am EST

I apply by Linkedin and I'm preatry sure it's SCAM/FAKE, due I review the application identification number, and it's the same for every email, please don't attend or continue with the process or make any money transfer or pay any fee, also I went to British Embassy in my country to ask if they have information releated with this company AB Coating & Construction, and they don't... Even if you search on the web, you'll found the web page for the company but is not updated since 2013. I hope this will be helpfull and try to avoid any problem for more people.

Best Regards,

JD

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Dhmo
, US
Nov 02, 2015 9:53 pm EST

Hello. I received similar email. Please can you please inform me if it's really fake?

I write to inform you that your resume has been properly reviewed and screened by our recruiting board and you have been found eligible for this vacant position. Be informed that you have been shortlisted for an interview scheduled for the 14th day of December, 2015 at AB Coating & Construction Company, Ltd Office Park 735 High Road, London, N12 0US, United Kingdom.

HERE THEY INCLUDE THE JOB DESCRIPTION.

Finally, our primary reason for requesting for your physical presence is to have our chief project manager have a one on one interview with you and ensure you posses the aforementioned qualities and also have you familiarize yourself with the company structure as well as a recap on past and upcoming project after which a date for your training in 2016 will be made known to you, giving you sufficient time to notify your current company of these changes in your employment should you currently be employed.

Kindly download and view the attached documents for your perusal.

We look forward to seeing you soon.

Regards,
Victoria Scholes,
(HR Chief Officer)
AB Coatings & Construction Company
735 High Road, London,
N12 0US, United Kingdom.
Tel: +[protected]
Fax: +[protected]

L
L
Luvim Andrade
, US
Oct 22, 2015 1:08 am EDT

I have the same type of email and they are very active now...

From: HUMAN RESOURCES DEPARTMENT [mailto:hr@abrecruitment.org]
Sent: Tuesday, 20 October, 2015 7:36 PM
To: luvima1015@gmail.com
Subject: Dear Luvim Andrade

Dear Luvim Andrade,

I write to inform you that your resume has been properly reviewed and screened by our recruiting board and you have been found eligible for this vacant position. Be informed that you have been shortlisted for an interview scheduled for the 30th day of November, 2015 at AB Coating & Construction Company, Ltd Office Park 735 High Road, London, N12 0US, United Kingdom.

More so, subsequent to your job application approval, your application status has been updated on our job recruitment database and your Application Identification Number (AIN) is 972J5B84G3, this can also be found on most documents associated with your employment.

Kindly download and view the attached documents for your perusal.

We look forward to seeing you soon.

Regards,
Victoria Scholes,
AB COATING & CONSTRUCTION, UK

ComplaintsBoard
R
6:37 am EDT

Total Fake invitation letter for interview

Hello, I have applied for position of Admin Manager based in Kazakhstan. A few weeks later I have received email from Daniel McBrynt inviting me for interview in London. In order for my personal expenses to be refunded I would have to use Crystal Travels Agency. I have contacted Total office in Kazakhstan and turned they don't have any vacancies at the moment. I have received email from the following emailing address: [protected]@totalhrdepartment.com

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4:31 am EDT

Total Fraudulent job offer @ TOTAL

Apllied for a Project Manager job @ TOTAL on LinkedIn on 15th Sep 2015 and was replied yesterday 23th Sep 2015 from [protected]@recruitmentdepartment.co.uk, email signed from Engr. Daniel McBrynt (Human Resource Relation Officer) from TOTAL UK.
Received 3 documents:
1. Invitation Letter signed from Dr. Philippe Webb (Head of Recruitment, Total Oil) to attend a face-to-face interview at the conference center of Total Oil and Gas Company, London. This letter had the address of 33 Cavendish Square, London, W1G 0PW, UK, Tel/Fax +[protected].
2. Document with interview details and travel agency information
In this document says that the candidates are responsible for the travel expenses and that they will be refunded on arrival by TOTAL Oil UK to show commitment in working with TOTAL but only if made through the travel agency - Crystal Travels Consultancy and Tours - Mr. Thomas Cuthbert - at the address - Emperor House, Colliers Green, Cranbrook, Kent, TN17 2LS - Tel +[protected]; Fax +[protected], email: [protected]@outlook.com; [protected]@crystal-ct.co.uk. The venue of interview was: Conference Hall, Total Oil and Gas, London. 40, Clarendon Rd, Watford, Hertfordshire WD17 1TQ, UK.
3. Document with job specification and description (copy below)
1.0. Introduction

Total Oil and Gas Company has the mandate to procure international technical and

expertise labor to complement local and international personnel in various fields of

specialization in relation to the company’s functional areas. Total Oil and Gas have

been finding and producing oil and gas around the world for over a century. Today,

we have interests in exploration and production ventures in more than 39 countries

and employ approximately 19, 000 staff (not including contractors).

This is a technically challenging work environment characterized by a continuing

need for research, the pursuit of new technology, and the adoption of new ways of

working. It demands people who will thrive in a culture that encourages and rewards

innovation, collaboration and the ability to learn from success as well as failure.

2.0. Job Title:

PROJECT MANAGER (II) #210114

2.1. Job Role

• Manage the project taking into account integration across all areas.

• Engage with stakeholders.

• Develop Project Plan.

• Direct project resources.

• Monitor and manage the project schedule.

• Monitor and manage the project budget.

• Monitor and manage the project risk.

• Deal with operational issues.

• Report to the steering committee, raising strategic issues.

• Prepare Project Status Reports and Project Change Requests for the steering

committee.

• Ensure project meets requirements and objectives.

• Manage project team members.

• Negotiate and resolve issues as they arise across areas of the project

and where they impact on other activities, systems and projects.

• Look after the interests of the project team.

• Organise and chair project reference group meetings, as

appropriate.

• Communicate project status to project sponsor, all team members, and

other relevant stakeholders and involved parties.

• Maintain project documentation.

3.1. Job Locations: Turkey, London and Parts of Europe (Further

information will be issued after the interview).

4.0. Work Periods:

Mondays through Fridays, Time: 09.00GMT to 16.00GMT with break period between

12.00GMT and 13.00GMT. Expatriates are entitled to a one (1) month paid home

leave every twelve (12) months.

5.1. Basic Salary: Between £80, 000.00GBP–£180, 000.00GBP per annum (this

is will be disclosed after interview).

5.2. Allowances: Hazard/Inconveniences allowance is 10% of Basic salary.

Entertainment allowance is 5% of Basic salary. All allowances are paid weekly and

locally in Pounds equivalent at the existing exchange rates.

5.3. Paid Home Leave: All expatriates are entitled to a one (1) month paid home

leave, which can be taken once at a time. All expatriates shall be entitled to a leave

allowance (in Pound) of an additional 100% of their basic salary. All expatriates are

entitled to free to and fro tickets to cover the span of their home leave.

6.0. Safety and Security: Safety and Security of personnel (Local/Foreign) and

Facilities on Job Locations and Communities are no small issue, and have been

seriously considered to ensure and assure hitch free operations. All operations on Job

Location are designed to adhere strictly to the Health Safety and Environment (HSE)

Policy as applicable in the Oil and Gas Sector. All expatriates are entitled to a free

and mandatory safety courses on Job Locations to be delivered by qualified safety

and environment experts. All safety wears shall be provided by the Company at Job

Locations e.g. Safety Coveralls, Gloves, Goggles, Helmet and Safety Shoes etc. as

applicable in the Oil and Gas Sector.

7.0. Medical Health Service and Insurance:

All expatriates shall be entitled to a comprehensive health care service, which are to

be administered by Medical Experts on Job locations through the company medical

facility. In a case of emergency situation, an expatriate will be flown to his home

country or any location suitable for the best medical attention. This decision can be

influenced by the findings of the Company's medical experts, unless the expatriate in

question states otherwise.

After three (3) months of service all expatriates will be entitled to a Health Service

Insurance Plan (HSIP) for their family. The Health Service Insurance Plan is designed

to cover only three (3) members of their family. The Health Service Insurance Plan

(HSIP) allowance can also be paid to the expatriates at the rate of £500.00 per

family member per month (£1500.00 per month) which can be transferred on

monthly basis without being subjected to tax.

8.0. Feeding and Accommodation: Accommodation shall be provided for all

expatriates in the company’s ultra-modern expatriate staff quarters. All cuisine

(Intercontinental/Continental) will be provided by the Company through the services

of a three star hotel. Choice of cuisine will be made by expatriates at all times.

9.0. Transportation: An official bus shall be provided on 24-hour daily basis to all

expatriate for local transportation. All expatriates will also be allocated a private

vehicle each. A round trip flight ticket to cover the span of your contract engagement

will be provided and delivered to you on the completion of your relevant travel

documents and immigration particulars.

10.0. Additional Services: Recreational/Sports Facilities shall be made available at

the disposal of all expatriates with no expenses to be incurred. Laundry and Dry

Cleaning Service will be made available to all expatriates by the company’s laundry

and dry cleaning unit.

11.0. Telecommunications and Internet Facilities: There are standard

telecommunication facilities and Internet services at the disposal of all expatriates,

and it shall be accessible to all personnel (Local/Foreign) without any charge or

expenses to be incurred. Cellular Phones can be obtained by expatriates from the

Local dealers/Service Providers, but must be used in accordance with the safety

regulations on Job Locations. Every expatriate is entitled to £100 per week as calling

card allowance.

12.0. Family Status arrangement: Family status arrangements can only be

applied for after at least three (3) months in employment, effective from the date

that employee arrive at job location. The application of family status arrangement

indicates that an expatriate will be entitled to a free visa and airfare for his wife or

spouse and two family members, which is to be provided by the Company through

the travelling agency/Consultant.

Expatriates who intend to travel with their wife/spouse and family members within

the first three (3) months of contract engagement will have the cost of visa and air

fare being borne by them without refund from Total oil and Gas Company.

13.0. Points to Note:

* Two wards of expatriates are entitled to Total Oil and Gas Company education

scholarship.

* A welcome party on arrival is designed to propagate a cordial relationship between

expatriates and firm as well as the organizational structure with respect to the

project scope.

*Interviews are also designed to ascertain claims of working experience. Should any

claim be found wanting the affected expatriate may be deported and such done in

conformity with the legal provision. Among reasons for interview on arrival is to

establish expatriates area of interest considering the work scope in order to facilitate

an efficient division of labor on Job Locations with respect to the organization

structure.

All wages and allowances will be converted to the equivalence of the currency of your

country of primary assignment.

*With respect to the expected timeline of work take-off, Total Oil and Gas Company

has mandated a reliable travel agency based on your choice of travel documentation

to ensure the processing of all travelling Document/immigration particulars.

If the conditions stated above are acceptable to you, you are hereby directed to

contact the designated travel consultant (with your contact information) so that they

can start the processing of your relevant documents/immigration particulars to

facilitate your travel.

Regards,

Human Resources Department

TOTAL OIL AND GAS, UK

Hoping to prevent future situations.

Regards.

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Basem Missaoui
, US
Oct 07, 2015 3:49 am EDT

I have also received this email with attachements. I contacted the agency to arrange my travel to london. They are now insisting about the western union deposit.

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11:31 pm EDT
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Total Fake Total job Ad on Linkedin

On May 27 I saw an Ad by Total on Linkedin for a job as Project Manager in the UAE and applied, receiving a confirmation from Linkedin:
Hi Giovanni,
We have received your application for:
Project Manager
TOTAL
United Arab Emirates
Posted by: Leuterhs

On June 11 I received this email, allegedly from Total:
Total Recruitment
A gorlando01 Giu 11
Attn: Giovanni Orlando,
Thanks for your interest in the Total UK Family, please note that your resume has been evaluated and you have been shortlisted for Job interview. Please go through the attachments for important details of the invitation.
We look forward to seeing you soon.
Regards,
Engr. Daniel McBrynt
(Human Resource Relation Officer)
TOTAL UK
Attachments:
- JOB SPECIFICATION AND DESCRIPTION-1.pdf
- Letter of Invitation .pdf
- TOTAL Holdings UK Limited.pdf

The attachments specified I had to pay £999.81 for the travel / logistics cost as a "proof of committment", this amount would then be reimbursed to me upon arrival. There was also the information that I had to use their nominated Travel Agency:
Mr. Thomas Cuthbert,
(Visa Processing, Immigration and Booking Department)
Crystal Travels Consultancy and Tours
Emperor House
Colliers Green, Cranbrook
Kent, TN17 2LS
Phone: +[protected]
Phone: +[protected]
Fax: +[protected]
Email: [protected]@outlook.com
[protected]@ct-ct.co.uk

This Travel Agency contacted me on June 15 and asked me to pay in order to make the logistic arrangements.

I think Linkedin and Total should be more active / diligent in protecting potential job seekers from frauds like this which, as I discover now, are active since long time.

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8:59 am EST

Total Total uk

I received a fake email like the below :
This was really prepared as professional and it is including strict schedule.! Please do no trust this email!
I will inform linkedin about this. Because, this email arrived me after I applied to that company over linkedin!

Office of the human resources

Total holdings uk limited

Dated: 23rd february 2015

Attn: xxx xxx;

Letter of invitation

We wish to inform you that your application has been evaluated and

Have been short listed for an interview with total oil and gas,

London. The entire family wishes to invite you to our face - to - face

Interview, which will take place on 20th of march 2015 at the

Conference center of total oil and gas company, london.

Details of job description will be found in other attached

Document.

We look forward to seeing soon.

Regards,

Dr. Philippe webb phd

Date: 23/2/2015

(head of recruitment, total oil)

London, w1g 0pw

Tell: + [protected],

Fax: + [protected]

www.total.co.uk

33 cavendish square,

United kingdom

! Another attachment! 1

33 cavendish square,

London, w1g 0pw

Dated: 23rd february 2015

Attn: seref ugur demir,

This is to inform you that after proper review of your resume on your job search with

Total oil and gas, our screening and recruiting board has found you eligible for this

Vacant position and as such have by this letter invited you for a face-to-face

Interview in order to satisfy our conscience before issuing an appointment letter.

Please find some useful information that will help you in preparation of the interview;

Batch no: 1093/tot/13/uk

Date of interview: friday, 20th of march 2015

Time of interview: 09.25am (gmt)

Venue of interview: conference hall of total oil and gas, london.

One euston square, 40 melton street, london nw1 2fd united kingdom

Please note that our official travelling consultant will be handling your travel needs,

Including flight tickets, hotel reservations, visa procurement and transfers within uk.

Also note that you will be responsible for your travel expenses and all travel

Expenses made through our travel agency shall be refunded to you by total

Oil uk, on arrival. This reason is to have a confirmation of your availability for the

Interview and show some kind of commitment in working with our noble company.

You are to contact the travel consultant immediately with these details below:

Crystal travel consultancy and tours,

Emperor house, colliers green,

Cranbrook, kent, tn17 2ls

Contact person: dr gill simmons (phd)

Phone: +[protected]

Fax: +[protected]

Email: [protected]@crystalinetravels.com

[protected]@gmail.com

Please note that a confirmation should be sent via email informing of us of your contact

With the travel consultant and your availability for the interview as stated at the above

Date. We look forward to seeing you in london soon.

Best regards,

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Marco Cattalini
, US
May 10, 2016 4:57 am EDT

Just received the same e mail today...

S
S
Sergey Kvitko
, US
Feb 29, 2016 3:16 am EST

Thank you to the author for the notice! I have received similar letter at February, 29, 2016! Applied via LinkedIn also!

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10:10 am EST
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Total - Fake letter of invitation

I received the below email form the email"[protected]@carriers-totaluk.com" and i ended up that it's fake . Dear Negar Momtaz Jahromi, Thanks for your interest in the Total UK Family, please note that your resume has been evaluated and you have been shortlisted for Job interview. Please go through the attachment for important details of the invitation.We look...

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2:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Total Fake Invitation for an Interview

Dear XX XXXXXX

Thanks for your interest in the Total UK Family, please note that your resume has been evaluated and you have been shortlisted for Job interview. Please go through the attachment for important details of the invitation.

We look forward to seeing you soon.

Regards,
Engr. Daniel McBryant (Mr),
[protected]@carriers-totaluk.com
(Human Resource Relation Officer)

+ 3 Attachments: Letter of Invitation; Confirmation; Job Specification & Description.

Other names specified in confirmations, emails of "travel agents"

Mr. Thomas Cuthbert,
(Visa Processing, Immigration and Booking Department)
Gold Alliance Travels Ltd, United Kingdom
23-30B Glentworth Street, Marylebone
London, NW1 5PG, United Kingdom

Tel: +[protected]
Tel: +[protected]
Email: [protected]@goldalliancetravels.com
Email: bookingservice.[protected]@gmail.com
Website: http://www.goldalliancetravels.org/

Please be warned. Proof photos are not recognised unfortunately (pdf).

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5:40 pm EST
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Total Offer of employment

i recd following mail-with job offer of GBP 8500 per month...!where as i have not and never applied to this refered company-and have NO desire to get JOB in UK as i am satisfied and happy in my present job and in my country-please read the copied message-which i recd from the offerer-
many such FAKE offers are placed on-so-pl either warn or stop such mails
===================================Total Gas & Power Limited Europe.
13th floor 10 Upper Bank Street,
Canary Wharf, London E14 5BF.
msg-
Total Gas & Power Limited
13th floor 10 Upper Bank Street
Canary Wharf, London E14 5BF
Tel: +[protected]
Fax: +[protected]

File Reference Code: Total/UK/02614

Total Gas & Power Online Employment System wish to inform you that you have been shortlisted by our Recruitment Team Professionals and we have considered under our current vacant opportunities within the Firm to employ you for work in our company. We are interested in your career and currently, we are in search of a responsible and qualified job candidate like you with a good school certificate to be employed to work in our company and we hope you will consider this employment letter which represents your call up letter for work resumption within the period of 45 days of this notice.

Total is a global group of energy and petrochemicals companies with around 102, 000 employees in more than 100 countries and territories. Total helps to meet the world's growing demand for energy in economically, environmentally and socially responsible way. It also ships crude oil worldwide through an affiliated company and participates in petroleum refining and marketing activities at home and abroad.

Total Gas & Power Online Employment System is affiliated to various job recruitment websites, communities etc and your information was submitted to us through our online agent that submit list of school graduates qualifications for consideration of employment depending on the vacancies we have in any branch of Total Company Worldwide. As regards to this, you have been automatically granted this employment to work in in Total ! Gas & Power Ltd with a minimum monthly salary of Eight Thousand Five Hundred Pounds (8, 500 GBP).

You are also advised to kindly acknowledge the content of this message by reconfirming your interest in working for us and indicating your area of job interest on your cover letter, ensuring that you have quoted your choice of employment position when replying us so that we will take that into consideration on your employment designation and also give you information on how you are required to visit the company for work resumption.

Important Notice: If you do not have residence visa documents to United Kingdom, kindly indicate when contacting us for negotiation concerning other formalities needed to be undergone by you before you visit Total Gas & Power Limited for work resumption.

To learn more about our company responsibilities, visit www.totalgp.com

Management,
Total Gas & Power Limited Europe.
13th floor 10 Upper Bank Street,
Canary Wharf, London E14 5BF.
----------------------------------------------
Total U.K. Oil Products Limited is a separate limited company, which acts as agent and manager of the oil products business of Total U.K.
Total U.K. Oil Products Limited Registered office: Total Centre, London SE1 7NA
Registered in England: No 553535
TOTAL UK Limited VAT number: [protected]
...
Confidential Notice: You are warned to maintain high volume of confidentiality on your employment call up letter for work resumption with Total Oil Company UK Limited or broadcast and contact by new staffs to offices that are not prescribed to them, will lead to their definite suspension from working with us.

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Update by dr dinesh
Nov 20, 2011 5:44 pm EST

MUST STOP SUCH ADS AND MAILS-OR STOP THIS TYPE OF MSGS AT GOOGLE ETCTotal Gas & Power Limited
13th floor 10 Upper Bank Street
Canary Wharf, London E14 5BF
Tel: +[protected]
Fax: +[protected]

File Reference Code: Total/UK/02614

Total Gas & Power Online Employment System wish to inform you that you have been shortlisted by our Recruitment Team Professionals and we have considered under our current vacant opportunities within the Firm to employ you for work in our company. We are interested in your career and currently, we are in search of a responsible and qualified job candidate like you with a good school certificate to be employed to work in our company and we hope you will consider this employment letter which represents your call up letter for work resumption within the period of 45 days of this notice.

Total is a global group of energy and petrochemicals companies with around 102, 000 employees in more than 100 countries and territories. Total helps to meet the world's growing demand for energy in economically, environmentally and socially responsible way. It also ships crude oil worldwide through an affiliated company and participates in petroleum refining and marketing activities at home and abroad.

Total Gas & Power Online Employment System is affiliated to various job recruitment websites, communities etc and your information was submitted to us through our online agent that submit list of school graduates qualifications for consideration of employment depending on the vacancies we have in any branch of Total Company Worldwide. As regards to this, you have been automatically granted this employment to work in in Total ! Gas & Power Ltd with a minimum monthly salary of Eight Thousand Five Hundred Pounds (8, 500 GBP).

You are also advised to kindly acknowledge the content of this message by reconfirming your interest in working for us and indicating your area of job interest on your cover letter, ensuring that you have quoted your choice of employment position when replying us so that we will take that into consideration on your employment designation and also give you information on how you are required to visit the company for work resumption.

Important Notice: If you do not have residence visa documents to United Kingdom, kindly indicate when contacting us for negotiation concerning other formalities needed to be undergone by you before you visit Total Gas & Power Limited for work resumption.

To learn more about our company responsibilities, visit www.totalgp.com

Management,
Total Gas & Power Limited Europe.
13th floor 10 Upper Bank Street,
Canary Wharf, London E14 5BF.
----------------------------------------------
Total U.K. Oil Products Limited is a separate limited company, which acts as agent and manager of the oil products business of Total U.K.
Total U.K. Oil Products Limited Registered office: Total Centre, London SE1 7NA
Registered in England: No 553535
TOTAL UK Limited VAT number: [protected]
...
Confidential Notice: You are warned to maintain high volume of confidentiality on your employment call up letter for work resumption with Total Oil Company UK Limited or broadcast and contact by new staffs to offices that are not prescribed to them, will lead to their definite suspension from working with us.

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Inster
, US
Jan 17, 2011 5:12 pm EST

An instruction was given to refuel my vehicle with diesel. The attendant refuelled my vehicle with undeaded petrol. He did not notify my of the at the time. He processed the transacion as filling with diesel @ 15:59. He then, without telling me, let me drive off. He then proceeded to perform a manual transaction to correct the first @ 16:01. After driving +- 100m my vehicle came to stop. Only then did the attendant and his supervisor tell me about the incorrect fuel. According to Landreover SA there is spesific procedure to be followed to repair my vehicle. The General Manager and part owner of this fuelling station now refuses to pay for the recommendation as per Landrover standard.

F
F
Fooret
, US
Sep 05, 2010 5:40 am EDT

I drove with my dad's Honda Civic from Middelburg to Johannesburg on Sunday 6 September 09 and had to stop at the Total Filling station as I was running low on fuel. My dad asked that I put 95 Unleaded petrol in the car but after checking I found that the garage had no 95 Unleaded petrol so I had to fill up with 93 Unleaded petrol. After driving off I looked at my slip again and found that the slip stated that I was charged for 43.28L of ULPLRP 95. Obviously the 95 Unleaded is more expensive than the 93 but they did not even have 95 Unleaded for which I was charged for. How many times have they been able to get away with this? I am absolute shocked at this. Furthermore the service provided at the filling station has never been good (unfriendly and dirty). In future I will rather avoid a TOTAL garage as these two filling stations don't seem to be 'serious about service' enough.

ComplaintsBoard
N
10:16 pm EDT

Total Scam

from Total UK Limited
reply-to [protected]@london.com
to
date Mon, Sep 29, 2008
subject Total Employment Call Up Letter

(there are other graphics here that have been taken from the real website-omitting them. This one posted has been stolen from the real website)

Dear Employee,

Due to the increase in demand for our services and the expansion in company development, we now seek online for international ideology, skills and capability. We are offering you the opportunity to work under a 2 years contract with our company as a Company Administrative Officer in our Engineering Department and our aim is to improve your intellectual development so that you will have the potential to build a career in your appointed field and in any other chosen field of your choice especially if promoted by our company within your first three (3) months stay in United Kingdom.

Total is a leading multinational energy company with 95, 000 employees and operations in more than 130 countries. Together with its subsidiaries and affiliates, Total is the fourth largest publicly-traded integrated oil and gas company in the world*

Total engages in all aspects of the petroleum industry, including Upstream operations (oil and gas exploration, development and production, LNG) and Downstream operations (refining, marketing and the trading and shipping of crude oil and petroleum products)

This is your call up letter and you are to resume work within 50days with a monthly salary of 15, 500GBP (Pounds) and your two years contract documents will be signed as soon as you arrive United Kingdom

In addition to that there would be an extra benefits allocated to you as an expatriate qualified for this recruitment.

Important Notice: Your visa and work permit processing by the UK Immigration Department and the Work Permit (UK) is free of charged. Therefore, you do not need to pay application processing charges for this purpose .

If you do not have residence visa documents to United Kingdom, kindly indicate when contacting us for negotiation concerning your interview and other formalities needed to be undergone by you before your visit to Total UK Limited for work resumption is guaranteed

At the end of every 2 years section working with us, your contract agreement can be renewed if you wish to continue working with us.

For further reconfirmation, communication and easy contact, kindly provide us;
1) Your Full Name;
2) Current Contact Address
3)Country
4)Telephone Number

Also endeavor to observe utmost discretion in all matters concerning this issue.

Management,
Total UK Limited

40 Clarendon Road,
Watford, Hertfordshire
WD17 1TQ United Kingdom.
Tel: +[protected]
Fax: +[protected]

Total U.K. Oil Products Limited is a separate limited company, which acts as agent and manager of the oil products business of Total U.K.
Total U.K. Oil Products Limited Registered office: Total Centre, London SE1 7NA
Registered in England: No 553535 TOTAL UK Limited VAT number: [protected]
... ...
Confidential Notice: You are warned to maintain high volume of confidentiality on your employment call up letter for work resumption with Total Oil Company UK Limited or broadcast and contact by new staffs to offices that are not prescribed to them, will lead to their definite suspension from working with us.

===============================
Real website is http://www.total.com
- Name on email is not a recruiter per the real website.

- Scammer has listed a +44 70 number. This is a personal number, UK and
+4470 numbers are personal forwarding numbers. They appear to be London
numbers at first glance but in reality, they can be forwarded to any phone
in the world, usually a scammer's mobile.

- Total.com Human Resources, Employment Opportunities:
www.careers.total.com

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5:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Job offering

Another scam in the name of Total Oil and Gas Company.
I got contacted from a reputable vacancy ad website, offering me the position of Senior Project Manager.
The scam was essentially the same and rather simple - very official language, asking for copies of documents and also a face-to-face interview in their office in Watford, UK.
The scamming part comes from their insisting on using their partner travel agency, and to pay about 900 quid for the travel expenses (initially), to show the candidate's "commitment". We didn't fall for it, but I'm assuming that more expense were to come had we sent them the initial 900.
I've come across other similar scams, all of them using TOTAL Oil and Gas name, but with different variations and travel agencies:
http://www.complaintsboard.com/complaints/peace-alliance-tours-and-travels-c213589.html

I shall paste the email and their contact details here to warn anyone who is tempted buy such a lavish job offer in UK.
Stay safe!

OFFICE OF THE HEAD OF HUMAN RESOURCES
Total Oil and Gas Company.
40, Clarendon Rd, Watford
Hertfordshire WD17 1TQ,
United Kingdom

Dated: 1st June 2011

Attn: **********

Congratulations, this is to inform you that after proper review of your application and resume on your job search with Total Oil and Gas, our screening and recruiting board has found you eligible for this vacant position and as such have by this letter invited you to be one of our esteemed professional. We are therefore using this email to invite you for an oral interview in order to satisfy our conscience before issuing an appointment Letter.

Attached to this mail is your specification document and invitation letter, you will have to present yourself at the conference center of Total oil and gas, London for this exercise before the commencement of your job.

A request has been sent to our official traveling agency (Air Express Travels and Tour) to process your travel documents. You will need to contact them as soon as possible so that they can start processing your Accommodation and Air-Fare Ticket and other immigration documents as Total Oil and Gas project is taken off soonest.

NOTE: This is to confirm your ref number as stated below:

Batch No: 34/TOGC/14/11/LND
Date of Interview: Tuesday, 14th June 2011
Time of Interview: 09.25AM (GMT)
Venue of Interview: Conference Hall of Total Oil and Gas, London.

I advise you contact our traveling agency immediately via email at:

AIR EXPRESS TRAVELS AND TOURS
Contact Person: Adams Bradley Esq.
Unit 3, 61, Princelet St, London, E1 5LP
Tel: +[protected]
Tel: +[protected]
Email: [protected]@airexpresstraveluk.com
Email: [protected]@gmail.com

Note that in line with our policy it is important that our traveling agency help you with all your traveling need and you strictly advise to contact them. In order to show your commitment in working for Total Oil and Gas, you will be responsible for your traveling expenses such as your flight ticket. On your arrival to London for your interview, you will show to us an evidence of any payment and we (Total Oil and Gas) shall refund you.

We look forward to seeing you in London soon.

Best Regards,
Dr. Robert Hammond PhD.
Head of Recruitment and Careers, Total Oil and Gas

AIR EXPRESS TRAVELS AND TOURS

23 Bantam House, 6 Heritage Avenue MW9 5AA
Tel: +[protected]
Email: [protected]@airexpresstraveluk.com

Dated: 3rd June, 2011

Attn: ********

This is to acknowledge the receipt of your mail and we congratulate you on your new appointment with Total Oil and gas Company. As you are aware, we have been mandated by Total Oil and Gas to assist you in procuring your traveling documents to London, United Kingdom.

In order to proceed, please be advised that you are to meet our requirement by sending the below listed document to enable us book your flight and Hotel Reservation.

1. A scanned Copy of your identification and International Passport.

2. The Nearest Airport to you.

3. Your Contact Address.

4. A Scanned Copy of a recent passport photograph

5. Invitation letter from Total Oil and Gas Company (Recieved and confirmed)

6. You are to make a deposit of £899.99 GBP, as this covers for the cost of your flight, accommodation and transportation while in UK.

You are to make the deposit via western union money transfer to our account receiving officer with the details below.

Receiver Name: Keisha Perry,
Address: 23 Bantam House, 6 Heritage Avenue MW9 5AA

Upon payment, do send a scanned copy of the deposit slip along with other document requested to me via this email address and send a copy to our client (Total Oil and Gas) for confirmation and reimbursement.

Do have a great day ahead.

Sincerely,
Mr. Adams Bradley (Esq.)
Chief Consultant (Air Express Travels and Tours)

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Gabriela Britto
, BR
Feb 07, 2017 8:22 am EST

That still going on... I received today the same offer job from Giancarlo di Santo email address gianfranco.disanto@teletu.it and signed by Mr Martins Moore (Recruitment coordinator).
My point is, what they do with all documents they receive? That is very dangerous...

A
A
Ayman Mahmoud
, US
Mar 15, 2016 11:42 am EDT

Just to let everyone knows that this is still going on!

I applied to a project manager position on Linkedin(the job posting is already gone) and received a letter asking me to contact a travel agency so I could go to an interview in London on April 4th 2016.

C
C
CJ Charis
, US
Oct 02, 2015 10:17 am EDT

Just to let everyone knows that this is still going on!

I applied to a project manager position on LinkeIn (the job posting is already gone) and received a letter asking me to contact a travel agency so I could go to an interview in London on October 30th.
Hope you can do anything to denounce this guys.

J
J
Julia Fomina
, UA
Jul 08, 2015 2:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear friends! Thank you so much for warning! I'm looking for a job and yesterday I received the same letter as you all describe. The only difference is that the travel agent is crystal travel this time. The request to transfer about 2k £ was the sign.

G
G
Gogga99
, AE
Apr 09, 2015 12:14 am EDT

Scam Job Offer received from TOTAL Oil and Gas on 31 March 2015. Seems that these scams are ongoing since 2011..Why are they not doing anything to stop this?

> From: hrdept1@carriers-totaluk.com
> To: ...
> Date: Tue, 31 Mar 2015 22:47:05 +1100
> Subject: Re: Invitation for Interview
>
> Dear ..,
>
> Thanks for your interest in the Total UK Family, please note that your resume has been evaluated and you have been shortlisted for Job interview. Please go through the attachment for important details of the invitation. We look forward to seeing you soon.
>
> Regards,
> Engr. Daniel McBryant (Mr),
> (Human Resource Relation Officer)
> TOTAL UK
Batch No: 1093/TOT/13/UK

Dated: 01/04/2015

Attn: Alona Strydom,

Welcome to Gold Alliance Travels Ltd, United Kingdom. We confirm the receipt of your mail and the content has been noted.

Please note that we have also received a confirmation email from Total as regarding your appointment with them and have been given the go ahead to proceed with your travel arrangement.

We advise that you give us your audiences by working in line with our arrangement to enable us render a quality service to you. Your flight and hotel booking will be handle by us and also visa application, in the case were you require a UK Visa. Arrangement for your pick-up from Heathrow airport to your Hotel and vice versa, and from your hotel to interview venue and vice versa, will also be handled by us.

Please download the attached documents, fill the applicable, scan and send back to me as soon as possible to enable us proceed with your travel arrangement.

NOTE: If you don’t need a UK visa, I advise that you ignore the visa application form and passport photo size section and send every other document. And also note that all travel expenses will be refunded to you on arrival to London by the HR and account department of TOTAL Holdings UK Limited

I hope to hear from you soon.

Regards,
Mr. Thomas Cuthbert,
(Visa Processing, Immigration and Booking Department)
Gold Alliance Travels Ltd, United Kingdom
23-30B Glentworth Street,
Marylebone London, NW1 5PG,
United Kingdom
Tel: +[protected]
Tel: +[protected]
Email: bookingservice@goldalliancetravels.com
Email:bookingservice.goldalliance@gmail.com
Website: http://www.goldalliancetravels.org/

L
L
Leonardo S
, IT
Mar 11, 2015 11:13 am EDT

Hello "colleagues"; Yesterday I posted my CV in LinkedIn for Project Manager TOTAL Turkey; This morning I receibed the Email from "hrdept1@carriers-totaluk.com" with the same three attachments. They have taken less than a day to evaluate my cv, among the others, and decided to make a face-to face interview. I noticed something wrong, some mistakes, above all the date was wrong friday instead of monday, the paste-copy command helps us! They took just a few minutes to aswer to my email asking for date confirmation, incredible!
Incredible also the ammount of money and the confortable work period...
The subjects are always the same:
LETTER OF INVITATION (same words) signed by Philippe Webb
LETTER ABOUT INTERVIEW DETAILS (same words) person to contact Thomas Cuthbert / Gold Alliance Travels Ltd
JOB SPECIFICATION quite the same of yours...

So thanks everybody and keep be cleaver, there are too many people trying to exploit the misfortune of others

A
A
Afag
, TR
Oct 05, 2012 6:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,
Thank you very much for warning. I have just received the same e-mail. See below
OFFICE OF THE HEAD OF HUMAN RESOURCES
Total Oil and Gas
40 Clarendon Rd, Watford
Hertfordshire WD17 1TQ,
United Kingdom
3rd October 2012
Attn: Huseynova Afag Gabil,
LETTER OF INVITATION
We are happy to inform you that you have been short listed for an interview with
TOTAL Oil and Gas, London. The Entire Family wishes to invite you to our faceto-
face interview which will take place on 26th October 2012 at the conference
center of TOTAL Oil and Gas Company. Details of Job Description will be found
in other attached document.
We look forward to seeing soon.
Regards,
Dr. Daniel Bouton PhD

And then I contacted with their recommended travel agency. Please see below their e-mail with requested funds
Airfex Travel Consultants and Tours,
United Kingdom
REQUIREMENT FOR FLIGHT BOOKING, HOTEL RESERVATION AND VISA
PROCESSING
1. A scanned Copy of your Travel Passport.
2. The Nearest Airport to you.
3. Your Contact Address.
4. A Scanned Copy of a recent passport photograph of you (For Visa
Application)
5. Fill and return the Visa Application form as attached below (For Visa
Application).
6. Invitation Letter from Total Oil and Gas
7. You are to send a deposit of £1, 167.34 GBP, as this covers for the cost of
your flight, accommodation and your transportation while in London. Note that
this is important as we will need to file your flight itinerary along with the visa
application.
PAYMENT METHODS
WESTERN UNION MONEY TRANSFER
Receiver Name: Saadet Kal,
Address: 245 Sunset Drives Ave,
London, EH2 2,
United Kingdom
This should be done immediately so we can start processing your Visa. Upon payment,
do send a scanned copy of the deposit slip along with other document requested to me
via this email address or fax.
As soon as we receive this document, we will fill the online visa application form with the
UK BOARDER AGENCY which will be used for the processing of your visa.
Before issuing you the visa the UK embassy in your country will request that you appear
for a face-to-face to submit hard copy of your application and your original document.
We shall inform you on when to expect a call from them. We shall also inform you on
documents to take along. After that, your visa to UK will be issued to you.
NOTE: The invitation from the embassy is for the following reasons:
1. To reconfirm the authenticity of the documents that we shall provide to
them which you initially sent to us.

Please be carefull and do not believe in such e-mails.

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12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Fake job offer?

OFFICE OF THE HEAD OF HUMAN RESOURCES
Total Oil and Gas Company.
40, Clarendon Rd, Watford
Hertfordshire WD17 1TQ,
United Kingdom

Dated: 26th April 2011

Attn: xxx

Congratulations, this is to inform you that after proper review of your application and resume on your job search with Total Oil and Gas, our screening and recruiting board has found you eligible for this vacant position and as such have by this letter invited you to be one of our esteemed professional. We are therefore using this email to invite you for an oral interview in order to satisfy our conscience before issuing an appointment Letter.

Attached to this mail is your specification document and invitation letter, you will have to present yourself at the conference center of Total oil and gas, London for this exercise before the commencement of your job.

A request has been sent to our official traveling agency (Air Express Travels and Tour) to process your travel documents. You will need to contact them as soon as possible so that they can start processing your Accommodation and Air-Fare Ticket and other immigration documents as Total Oil and Gas project is taken off soonest.

NOTE: This is to confirm your ref number as stated below:

Batch No: 34/TOGC/14/11/LND
Date of Interview: Monday, 16th May 2011
Time of Interview: 09.25AM (GMT)
Venue of Interview: Conference Hall of Total Oil and Gas, London (The Above Address).

I advise you contact our traveling agency immediately via email at:

AIR EXPRESS TRAVELS AND TOURS
Contact Person: Adams Bradley Esq.
Unit 3, 61, Princelet St, London, E1 5LP
Tel: +[protected] (ext 5)
Tel: +[protected]
Fax: +[protected]
Email: [protected]@airexpresstravels.co.uk
Email: [protected]@gmail.com

Note that in line with our policy it is important that our traveling agency handle all your traveling need and you strictly advise to contact them. In order to show your commitment in working for Total Oil and Gas, you will be responsible for 50% of your traveling expenses such as your flight ticket which will be made through the travelling agent while we will handle the remaining 50%. On your arrival to London for your interview, you will show to us an evidence of any payment and we (Total Oil and Gas) shall refund you.

We look forward to seeing you in London soon.

Best Regards,

Head of Recruitment and Careers, Total Oil and Gas

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A
Adrian Dranga
, US
Dec 14, 2015 2:22 am EST

Based on my application on LinkedIn, I had been received a job offer from TOTAL Oil &Gas same like the other, on 7th of December 2015 with the interview on 25th of January 2016 and I don't know if is a fake or not!
Seems that the agency is changed is Durian Travel, La Galleria Pall Mall, 30 Royal Opera Arcade, London SW1Y 4UY.
Tel: +[protected]
Fax: +[protected] which ask for a deposit of £1, 358.87 GBP equivalent to ( $ 2, 047.60 USD) this covers for
the cost of your flight ticket with a return, accommodation with breakfast and
your transportation while in London. PAYMENT METHODS
Payment should be made to our account receiving officer via Money Gram Transfer
with the details below;
Receiver’s: EMMA SPIRES
RECEIVER’S ADDRESS: 30 ROYAL OPERA ARCADE, LONDON, SW1 4UY, UNITED KINGDOM
As the acceptance from TOTAL comes in the same day of application and I found it in the Junk box, create me a question mark about the job application ! More over the other fake job applications confirm that the Gays go on to rob as.
Adrian Dranga
Romania

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Total - Fake job offer

Another scam in the name of Total Oil and Gas Company. My friend got contacted from a reputable vacancy ad website, offering him the position of Senior Project Manager. The scam was essentially the same and rather simple - very official language, asking for copies of documents and also a face-to-face interview in their office in Watford, UK. The scamming...

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