Where do I begin?? We recently moved, which means we had to have our Enbridge service at one place canceled and a new one activated at the new location. When we moved, our final bill from Enbridge was $227. That's fine. I fully intend on paying it. However, it's no longer active and there's no risk of THAT account being suspended or shut off. The service at the new location took priority. We now had 2 Enbridge bills to pay... which we were paying. Unfortunately for the OLD account, we only paid what we could when we could. We haven't even lived at our new home for 3 months. In those 3 months, we have kept our new account current and our old account went from $227 to $54. With no warning in the world whatsoever, we were receiving calls from Total Credit Recovery. We told them that we wanted to pay the bill as much as they wanted us to pay the bill... but we would not risk having our active service terminated because of it. We were rudely told that they don't do payment plans and the the full amount was due in 48 hours. OR WHAT?? Gonna send us to a higher power collection agency? He then slammed the phone down. When I called back, the "supervisor" didn't even know what department she was in. She didn't know how to answer... she just gave up and said, "How can I help you?" I asked her what department I had reached and she asked me what company I was calling about. Huh?? Really? I immediately questioned her credibility and professionalism. They seem skivvie and sketchy. Am I even giving my money to a reputable company? Should I report them to The Better Business Bureau?
The account will be paid in full in a timely fashion. There isn't a matter of not having a job. My husband is a Canadian Soldier who has served our country overseas just for disrespectful idiots have the freedom to speak in such a manner to other human beings. All he has to say to them is, "Your Welcome!"