Top Tobacco reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Top Tobacco
Welcome to our customer reviews and complaints page for Top Tobacco. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Top Tobacco.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Top Tobacco's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Bad quality
As stated in several other complaints, I also find the quality of the tobacco has dropped Severely. Most of the time it is very dry, and by the time I clean out the stems, etc. (lest the paper rip), there is very little real tobacco in it. Increasingly the bag is full of so much un-tobacco I want to throw it all out. Once the cigarette is lit I need to be cautious since parts of the 'tobacco' crumble out. I don't know where the people who also left complaints live, but I thought maybe the company decided to throw all the garbage laying on the workroom floor and ship it to lower-income neighborhoods. I live in Bronx, NY. Maybe it isn't a demographic issue. Whatever the cause, I wish they'd get it together and start delivering the quality product that made me choose them in the first place. If I had their address I'd mail a bag of the low-grade crap they are selling me.
the quality has gone down hill
The quality of the tobacco has drastically gone down hill. They're now using pipe tobacco of very bad quality lots of stems and sponge material and the papers use to come in a nice put together boxed pack and now it's in an envelope and they're all stuck together and they rip apart when you go to use them. How can top continue to say they're #1 in selling...
Read full review of Top Tobacco and 1 commentElevating the Voice of the Consumer
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