Complaint Rating:

Company information:
Identity Theft Protection
United States
idtheftrefund.com

They claim I signed up for their service through a payday loan application. I never completed an application but have in the past. I called and they said to cancel online. I requested a refund and never heard anything. I have called several times and get the run around. They took 2 fees out of my account for $31.98. They claim they have canceled my service we'll see? They said they didn't have enough information to process my refund. They needed my bank account#. How did they take the fee out in the first place??? I can't believe someone can just access your account anytime they please!! I'm a single parent. I can't afford this!!!