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3.1 397 Reviews

Great Fun Complaints Summary

212 Resolved
185 Unresolved
Our verdict: While Great Fun has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Great Fun reviews & complaints 397

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8:11 am EDT
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Great Fun actions to take against tgl

I have been a victim of TLG as well. I received a call from a certain David from TLG and asked for my bank details to confirm that my account was registered to my address. I confirmed that it was not gonna be for any admin fee and he guaranteed me that it was solely for security checks. 7 mins after the phone call £299.99 came out of my account. I am a legal executive and has been in the legal field for over 7 years. I work for a firm of solicitors and i have sought legal advice in regards to this fraudulent company. In brief, I have two firms of solicitors who are willing to take actions against this fraudulent company. However, both firms are willing to take actions as a group case, so anyone willing to join in please show interest on the forum. And I will get back to both firms according to the numbers of claimants we get and from there all actions will be taken confidentially. There will be no legal costs involved as under English Law, the loosing party bears all legal costs and it is most likely that it will be TGL since we do have a very stong case. It will be possible to argue under Misrepresentation Act 1967 where false information was provided and also under Section 155 of the Consumer Credit Act 1974. I will definitely take actions against this company and I hope all those who have been victims of this company are thinking the same. Actions will be taken where the company has provided with false information in order to get your bank details and where there has been unauthorised transactions into your bank account and also to those who never received any paperwork after having paid an agreed admin fee.

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8:06 am EDT
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Great Fun monies taken from my account

THIS COMPANY TOOK 399.99 POUNDS FROM MY ACCOUNT ON MY PAYDAY I WAS DISGUSTED AS THEY GOT MY DETAILS SAYING IT WAS FOR A CREDIT CHECK SO THEY COULD CONFIRM DETAILS IT WAS ME. I HAD TO CANCEL MY BANK CARD I GOT THE PHONE NUMBER AND ADRESS FROM MY BANK. I GAVE THEM A CALL THEY SAID I HAD TO SEND IN A LETTER ASKING FOR A RFUND AND A BANK STATEMENT SHOWING THE MONIES BEING TAKEN FROM MY ACCOUNT RECORDED DELIVERY AND I WOULD GET THE MONEY WITHIN 7-14 DAYS. I STILL RECEIVED NO MONEYS AND TRYED RINGING THEM AND BEING PUT ON HOLD 4 AN HOUR AT A TIME AND STILL NO ANSWER. I HAVE GOT IN TOUCH WITH THE POLICE AND TRADING STANDARDS AND AM AWAITNG THE OUTCOME. I AM STRESSING TO EVERYONE NEVER TO DEAL WITH THIS COMPANY THE ARE THEIVES AND SHOULDNT BE TRADING. KIND REGARDS
LOUISE, STALYBRIDGE

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3:41 pm EDT
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Great Fun unauthorized charges

TLG charged my account $139.99 but were unsuccessful because they had the wrong expiration date. At first I had no clue as to why this was being charged. After reading other complaints, the only conclusion I can come to is when I bought a Pedegg online (nearly a year ago). Within the last few months I have recieved 2 rebate checks in the amount of $5. I read the fine print and did not cash them. I tore them up and threw them out however they still tried to debit my account. Luckily I caught it and have cancelled my card completly.

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12:18 pm EDT
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Great Fun postcard notice received

Billed on credit card $59.99 in dec 2008 for membership which I don't recall activating but I must have since I didn't dispute it then. trouble is that there is no way to use the membership discounts, no email, no card, nothing! good thing I paid attention to postcard notice of 2nd semi-annual membership billing fee so I called and cancelled the membership. also going to cancel the credit card to which the fee is associated. still don't know how I got roped into this one!

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hhst
Temple City, US
Jul 23, 2009 11:58 am EDT

I met the same situation. I called the [protected] and they told me that I got sign-on through hotwire service which I used it only once with an internet hotel reservation. So far I still don't know my GREAT FUM menbership number, what discounts, ...?

I will call my credit card company cancel the yearly membership payment and the pass monthly payments.

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1:45 pm EDT
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Great Fun unauthorised transaction

Unauthorised transaction of £299.99.
I got a call from a certain David from TLG regarding a loan application. He asked for my bank details confiming that it was solely to check that my card is registered to my current address. I asked him twice if i could pay a charge he said NO. 7 mins after £299.99 came out of my account! I rang TLG and apparently David was not in on that day and I spoke to the manager who said he cant process refund and admin would have to investigate the issue. But seems like i wouldnt get it back for i must have been informed of the fee! This company is a disgrace and needs to close down!

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3:08 pm EDT
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Great Fun debits for payment of 14.99 for no services

I noticed that 14.99 was being taken out of my account in the last 6 months. when I tried calling several times, the phone got disconnected. I finally got in contact with them and asked them who they are and why they are charging my account. the person on the phone barely spoke english and started giving me a sales pitch. I then asked them when I signed up for the service and who come I did not recieve any services. she continued to give me a sales pitch instead of telling me what is going on. she said that because I have no patience with her to explain the services I am paying for (as if I was interested) and that she will cancel my account but I am not intitled to a refund. so for 6 months I was paying for a service I did not recieve and they got mad at me?

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mischuf
Gilbert, US
Aug 21, 2009 7:48 pm EDT

i have not been able to get them on the phone at all and my bank will stop payments at 29 dollars for each one! it's cheaper just to pay the 12.99 but i don't think that's fair - i don't even know what these people do - total fraud - any suggestions?

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11:09 am EDT
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Great Fun taking money from my bank account

i gave them my bank details like a fool and 49 99 was withdrawn was assured i would recieve the paper work i 7 to 14 days 3 weeks later still waiting.im widowed and how dare they do this to vunruble people and get away with it in this day and age.phoned today and all i got was i will put you threw and it just kept ringing for ten minutes grrrrrrrrrrrrrrrrrrrrrr so angry marion

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12:51 pm EDT
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Great Fun rip off!

I received a $5.00 check from Miles Kimball, ostensibly a bonus for recent purchases and, due to the economy and needing every dollar that comes my way, I cashed it. Big mistake! Two weeks later I received a package from Great Fun! with indications that after my 30 day free trial they'd begin deducting $129.99 from my credit card. I called immediately to cancel using the [protected]. I received a confirmation number and thought it was over.

The next day I put the name Great Fun in the system and looked up the list of complaints and realized they had more information on me than I wanted. I took one of the numbers from one of the complaints listed here and called again. At first I got one of the telemarketers who know enough to verify cancellation information and wouldn't have gone further if I hadn't pressed the issue. When I wanted to know if they had my credit information she finally said yes and when I demanded they remove it from the system she passed me on to her supervisor. The supervisor assured me they could only see the last four digits of my credit card but that told me that they still had my information and although she was more than willing to end the conversation with the fact that my information had been canceled. I kept demanding that my credit information be removed.

She then passed me on to a man further up in the hierarchy that told me I'd initiated the membership by cashing that stupid $5.00 check. He "assured" me that my information would not generate any further memberships, nor would it be sold on any lists but when I continued to demand my credit card info be removedimmediately he told me it would not be purged from their computers for 6 months to a year. I work with an Information Technology department and know that there are backdoors into these systems, regardless if they are set to purge, so I will be calling again until I get satisfaction but for now:

NEVER cash these small checks
ALWAYS read the small print
CHECK your bank account constantly

I will be canceling that particular ATM card as I no longer trust that it will not be compromised by this company.

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10:18 am EDT
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Great Fun unauthorized billing

This company has charged my debit card without permission. Apparently, anytime you order from hotwire or other sites, a pop up will come up telling you to click for a 20 percent off coupon and it automatically sends you to the great fun site and they have your info. So don't click on the 20 percent off.

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Dorothy A Hilsheimer
,
Jul 01, 2008 4:40 pm EDT

I just saw two charges for this TLG and do not know anything it could be. The latest two are on June 30, when I did not shop or leave the home.

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PAT
,
Jul 02, 2008 5:36 am EDT

I keep getting charged 11.99 on my checking account and don't know what this is for!

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kristi crane
,
Jul 26, 2008 6:56 pm EDT

Unauthorized charges to my acc! Beware all!

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alwilli1
,
Aug 04, 2008 6:28 am EDT

11.99 unauthorized billing off Fandango. If anyone from Fandango is reading this, congratulations, you just lost a customer.

Valerie
Valerie
, US
Aug 08, 2008 1:29 am EDT

My complaint is against 'TLG GREATFN'. Just today, I discover that TLG GREATFN fraudulent charged $11.99 from my debit card every month for 7 months. On my July statement I noticed a charge from a company I did not recognize. And I reviewed my other statement of past a few months. I did my research to find this company illegal charge for 7 months from February to July.

I hope that I can get my money back and the company's fraudulent activity be punished.

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archie
,
Sep 29, 2008 2:16 pm EDT

Been billed for 12 months $11.99. It's my fault it went that long, I called them and told them about the tons of complaints I see. They don't care. But here's how they got my credit card info. They told me when I bought a pair of shoes from SHOEBUY.COM
that there was a $20. discount. When I clicked on the discount I joined their co. I did shut down my credit card and got a new #. Needless to say I will never buy from shoebuy.com

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Johny
, US
Mar 27, 2009 11:05 am EDT

They charged $ 11.99 to my credit card without my authority. I have never done business with them and do not intend to. My credit card company has had many complaints about them.

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mrsperrin
Caledonia, US
Jan 04, 2010 6:01 pm EST

This company charged by father-in-law's credit card using my husband's name for a service we did not sign up for. We live in NY and he lives in FL so it isn't like the address attached to the credit card was even close. They agreed to cancel after I literally "reemed them a new one" verbally. Don't try the phone number on your statement - it is no good. Use [protected].

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TFlowers
Dublin, US
Nov 27, 2009 11:52 am EST

I am being charged $22 a month without permission, there needs to be something done about this company.

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RBot
, US
Mar 29, 2009 5:02 pm EDT

Charging us $11.99 without any authorization for 9 months - I just noticed and called AMEX to reverse charges - working with their fraud dept and changed the cc number. let us see. No clue who this company is - never recieved anything from them - dont even have website. anyone have luck getting these guys to turn off the charges.

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10:19 am EDT
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Great Fun - fraud

Dear Sir/Madam I am also a victum of TLG Lonas like 1000's of others.They took £ 199.99 from my account for no reason. I have been told that my loan application has been approved so that they need admin fee to process my application before they sent it out. I just can't beleive that how they doing this with no fear to 1000's of people who need help when...

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3:02 am EDT
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Great Fun tlg greatfn.com

$11.99 from TLG*GREATFN every month in my foreign credit card (Mastercard issued in Israel, my country of citizenship). I couldn't tell what was it about, and only after googling the name I realized I'm being one of the many victims of this theft. I never agreed to have nothing to do with them. This is outrageous. I turned to my bank in Israel and they can do nothing about it.
I want them to stop steeling my money, and I want my stolen money back.

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elizabettys
Chicago, US
Dec 08, 2010 11:14 pm EST

Please contact Freed & Weiss right away!
Hope this helps!
Best,
Elizabeth

Class action information follows.

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

Read More: http://bit.ly/eLGQTh

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431764
, US
Mar 19, 2010 2:35 pm EDT

THIS TLG8GREATFN IS A TOTAL RIPOFF, , THEY GOT ME TO, THEY HAVE BEEN SOAKING MY CREDIT CARD FOR 6 MONTHS, AND I JUST FOUND
OUT ABOUT IT! WHEN I CALLED THEM, THEY WERE NOT WILLING TO GIVE ME MY MONEY BACK, I CANCELED WHAT EVER SERVICE THEY
THINK I SIGNED UP FOR, AND GAVE THEM A PIECE OF MY MIND!ALSO I WOULD HAVE COUGHT IT ON MY STATEMENT EARLIER BUT THEY CHARGED
MY CARD FOR 4 OF THOSE MONTHS ALL TOGETHER ON ONE STATEMENT, , THEY WERE TRYING TO GET AWAY WITH THE FAKE CHARGES!
PLEASE WATCH WHAT YOU OPEN ONLINE, EVEN JUST OPENING UP A POP UP CAN SIGN YOU UP FOR GARBAGE, AND HUGE MONTHLY CHARGES THAT
YOU CAN NOT GET RE EMBERSED FOR ...

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6:08 am EDT
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Great Fun - tlg theft

TLG loans took £149.99 out of my account without my permission.I have informed my bank so they can't do it again, if they try to withdraw any more money my back will not authorise it, plus my bank has informed the police and I have done a fraud claim against them to retreive my money back. I don't know this company and I don't know where they got my detail...

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5:34 am EDT
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Great Fun I don't know this company, never heard of them, unauthorised charge.

I placed an order withe zagg.com online which came to $39.43 (£27.97 in pounds), now this other company (tlg livewell placed a similar charge of $38.99 (27.69) in pounds) on my credit card and i do not have the slightest idea who they are or what they are about. I have never done business with these people. They(TLG LIVEWELL) placed these two numbers on my statement with the charge [protected] [protected], one appears to be a telephone number which i called & it stated they are closed but open monday- friday 9am-5pm, i don't know what he other number is for. I called back ten minutes later and lines are temporarily busy it says, THEY HAVE NO WEBSITE AND ALL I SEE WHEN I GOOGLE THEM IS NOTHING BUT COMPLAINTS OF UNAUTHORISED CHARGES & SCAMS. I WANT MY MONEY BACK, I NEVER AUTHORISED THIS CHARGE AND IF THEY ARE LINKED TO ZAGG.COM, ZAGG NEEDS TO BE HONEST WITH THERE CUSTOMERS UP FRONT AND LET THEM KNOW WHAT IS GOING ON. MY MONEY BACK, EVERY DAMN CENT, THIS IS ABSOLUTELY RIDICULOUS.

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Ben harris
Slough, GB
Aug 24, 2013 3:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I used zagg in feb 2013 to register a great product, did a warranty claim in June 2013 ( not product failure) aug 20 2103 zagg took payment from my card unauthorised and looking on my account it shows I've ordered another cove ? $24.99 and I've n cured a small non uk visa us fee. HS this happened to any be else. I don't ave this sort of money for companies just to take.. Great product awful experience with heir theft tactics..

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elizabettys
Chicago, US
Jan 01, 2011 3:16 am EST

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz (to name only a few) are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Other tactics include bogus mailings of checks, text messages, and automated marketing when you call to pay a bill by phone.

Most people don't even realize they are being charged every month for a service they never ordered!

PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

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10:47 am EDT
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Great Fun unauthorized charge

I received a charge for 35.99 on my credit card today from this comapny. I DID not authorize this charge. I have no way of calling them to complain and have it removed. I can not find them on the web of by any other method. I need to have this money refunded to my account.

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elizabettys
Chicago, US
Jan 01, 2011 3:48 am EST

Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com
Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

(Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com

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Tammy Jord
Jacksonville, US
Aug 14, 2010 8:26 am EDT

I have the same problem...An amount showed on my account of 38.99 and I called the bank to see what it was and they told me it was from TLG LIVEWELL. I think it is not right for them to do this to so many people. Is this legal ? What can we do about it ? Please contact me with any suggestions...

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munchkn62
, US
Feb 01, 2010 9:37 am EST

I cancelled my membership months ago and I was charged $38.99 again. I order flowers from 800flowers.com and I have even called them about this and they POLITELY hung up in my face. My bank has reveresed the charges and now I have to wait for a new card. This guy from Living well is making money off of us. I have turned 1800flowers.com into the BBB as well as into our local TV station that investigates fraud activity.

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usmcdevil11
Oshkosh, US
Jan 26, 2010 6:17 pm EST

I just called this Darius guy at TLG Live Well. [protected]. I told them I did authorize this charge, and that I did not want that stupid, worthless Memebership. I was calm and told him I didnt want the Membership. He also told me that I would see a Refund in my next 2 bill cycles. He also said that my "membership" was cancelled. I guess we will see if it happens or not. I hope this helps other people out.

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BradMBA82
Galesburg, US
Oct 07, 2009 11:15 am EDT

I ordered flowers off 1-800-FLOWERS back in...the Spring, and I apparently checked the 30-day trial box. My statement for this last billing period (Ending today) has the $38.99 charge from TLG LIVE*WELL, my jaw dropped, eyes like a deer in headlights when I saw that because I had NO IDEA what it was. Googled it, found this, called the number next to the account number on my statement and spoke with a guy who, although very courteous and nice, was desperately trying to retain my membership while I kept telling him to "I want you to cancel the account and charge back my credit card because I DO NOT want to be a member." He sat there "You have an unused blah blah...you can do this, that..." and I couldn't care less. I just want my money back. He ended up giving me a cancellation number and, after much ado about nothing, he finally spilled and gave me his name. If this charge does not disappear, I (and everyone else here) has only one recourse, call your credit card company and refuse to pay.

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jayjay1962
, US
Sep 21, 2009 4:07 pm EDT

Wanted to let folks know that I did receive my refund today from TLG Live. I had mistakenly signed up for it when I ordered from 1-800-FLOWERS and just thought I was getting a $15 rebate. I didn't read the fine print! TLG Live was very nice about it and I got my refund within 5 business days.

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A. Harris
Spring Hill, US
Jul 31, 2009 2:40 pm EDT

I just had this happen to me! I placed an order with "The Popcorn Factory" and got scammed! I used to consider myself internet savvy, but now I feel like a fool! I need that money! Luckily the people at my bank are very helpful and I called TLG from there and demanded a refund! they conceded and said they would refund within 48 hours. The woman at the bank said that if it's not refunded by Wednesday to come back in and they can begin to file the paperwork for fraudulent charges. I called the popcorn factory and said that I would no longer do business with them as long as they are affiliated with this company! And now I'm going to post it on facebook and email everybody I know!

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BlueeyzeinUtah
Richfield, US
Jul 28, 2009 5:20 pm EDT

Had the same thing happen to me after placing an order with 1-800 Flowers..not only did they not deliver my flowers as promised but then after receiving a $20 credit from them I get my statement and see a charge to TLGfor $35.99. I did call the 800 number and was told that they would stop the subscription and put in for a refund..I am not going to hold my breath and will be totally surprised if I do receive a credit. I did learn that I will never order from the flower place again and to be careful with what buttons I push next time..Now I am off to file a charge against them with the BBB of my state. This has been a total joke.

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wayne uhlenberg
Douglasville, US
Jun 23, 2009 6:35 am EDT

This live well company charged my account as well. I havent contacted them yet but they will not get my money without my permission. Thanks for everyones help.

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Boddie
, US
Jun 22, 2009 3:12 pm EDT

This is what you do...First be CALM... SECOND... Chances are you placed an online order like I done to the Popcorn Factory- and the Flowers.com. After you pay for your order, there is a rebate offer of 15.00, which has absolutely NOTHING to do with your order. If you agree to the rebate, you will receieve a 35.00 charge. The name of company is Living Well, P.O. Box 6100 Westerville, OH 43086, and the CEO is Nat Lipman. To get a refund for your misfortune call them at [protected]. Good Luck... Give them HELL...

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6:37 pm EDT
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Great Fun they are taking money from my account with out any authorization

ON NOVEMEBER I DECIDED TO BE A MEMBER OF TLG SHOPPERS FOR ONE DOLLAR NEVR RECEVIED ANY LETTER NO MEMBERSHIP CARD OR ANYTHING I TOTALLY FORGOT ABOUT IT UNTILL FEB WHEN I RECEVIED MY BANK STATEMENT AND 2 CHARGES OF 14.99 FROM TLG SHOOPERS SHOW. i CALL THERE AND THEY KEPT ME TRANSFERING FROM DEP. TO ANOTHER BEACUSE THEY COULD NOT FIND MY NAME OR ANY INF. ABOUT ME FINALLY A SUPERVISOR TALK TO ME AND HE COULD NOT FIND ANY INFO ABOUT ME. TODAY 4/18/2009 CHECKED MY BANK STATEMENT AGAING AND YES THEY CHARGE ME AGAIN 14.99 CALLED AGAIN AND STILL THEY CAN NOT FIND MY NAME OR ANY INF ABOUT MY THEY SAID THAT THEY NEED TO SEE MAY BANK STATEMENT TO SEE IF THEY CAN REFUND MY MONEY. wHAT YOU THINK I REALLY NEED HELP IS ALREADY 44.97 THEY CHARGE ME FOR NO SERVICES SOMEONE TELL ME WHAT TO DO!

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10:36 am EDT
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Great Fun fraud

These people charged my Cap 1 account using a scam that I had cashed a check for $10 which joined their company. Bull, I never received the so call package in the mail never signed a $10 check and sure as h*** didn't give them my account #. I reported them to Cap 1 and disputed the charges. While on line with my credit card company I googled tlg great fun and behold I am not alone. So I will be getting a new card and fraud charges will be in place. How's that grab you "Jim"? the person who I spoke with at great fun this morning. See how much fun fraud is "Jim"

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1:23 pm EDT
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Great Fun scam

I just saw a charge of $59.99 from TLG Great Fun on a credit card that I haven't used in awhile. I don't even have the actual card. I have no idea what this charge is for. The credit card company told me that I had to call the company to cancel the "account." How did they even know the phone number so quickly without having to look it up? Chase and TLG Great Fun are obviously operating together. TLG told me that I would have a refund in 7 business days. I better or I will have no choice but to take this to a higher level. Beware and read your credit card statements carefully!

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Doreen Farabaugh
, US
Sep 07, 2017 3:47 pm EDT

Upon looking over my Chase Credit Card I find I have be charged $16.99 per month for many months. This company is a SCAM. My card company is claiming FRAUD. This company needs shut down. I think each and every one of us should sue them. Please send me the info to do this.

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KeyKey
,
Jul 16, 2008 11:09 pm EDT

I have been getting illegially charged for over 2 years without knowing it. I did not pay close enough attention to a credit card I used frequently until it was cut up and come to find out every month I am being charged for 12.99 dollars clears every 17th of the month. they owe me hundreds.

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mad mother
, US
Feb 18, 2009 9:19 am EST

I was pissed to say the least, When I found out I was being charged 12.99 a month to my debit card...for somthing I had no clue about. I called this company and they told me it was somthing I had done throw CLASSMATES.com...BS I didn't give anyone the right to charge my debit card. I haven't gotton a thing to show for the 12.99 a month.

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Stigs
, US
Aug 27, 2011 5:53 pm EDT

I recieved a phone call from an agency associated with my bank on 5-6-09. They told me that a company that is known to be associated with fraud charged my bank account for 12.99. I thought that someone had stolen my debit card number and was using it. Turns out that this company got MY information from a website where I had purchased checks. When I called them, the opening recording stated that I was supposed to have recieved membership information and a billing statement. I never recieved either. When I asked why I had never recieved this information, I was told that I probable threw it away. HOW WOULD THEY KNOW?! They never sent it! I proceded to tell them that by using my information and taking money from me without my permission was theft. These people have no remorse for the hundreds (or maybe thousands) of people that they have stolen from. If anyone wants to try to do something to stop these people, e-mail me at [cray31@ivytech.edu] (link: mailto:cray31@ivytech.edu). If enough of us get together, maybe we can stop these criminals. I only lost thirteen dollars, but I've read many stories about people who have lost more because of this company. Let's shut them down.

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Sherry2010
, US
Feb 08, 2011 9:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Run! Don't Walk away from this "company". While I haven't been charged (yet), I have spent nearly two months attempting to receive the refund coupons for my Hertz Rent A Car from last Christmas Eve. The lure of signing up for a trial membership was that I'd receive a $40 discount on my rental car purchase, once I returned the promised coupons. Not only did I have to call to receive an extension on my trial, but it has taken nearly a month since that date to receive the "coupons" only to discover that both of them EXPIRED as of December and JUNE of 2010. I will be making a complaint with the Better Business Bureau against both Great-Not-So-Fun and Hertz. Shame, especially, on a company as well-known as Hertz for associating themselves with this shoddy organization.

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So Unhappy When My Money is Stolen
bairdford, US
Oct 25, 2010 12:30 am EDT

I learned from this complaint to never click on any discount coupon. And I agree forget
Shoebuy. Who knows what third world country the merchandise is coming from!
The company probably makes large bulk buys that aren't returnable to a mfr. Shoebuy
doesn't appear to have any intention of crediting anyone for defective merchandise!

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ECU
, US
Jul 29, 2009 10:11 am EDT

I too was scammed. I didn't even go through the process and was charged. Chaquajne was the one that I spoke with. She said that she credited my card and I should see it in 7 days. We'll see. Mine was because of ShoeBuy.com. I won't do business with them ever again. This company should be shut down.

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Christie
, US
Apr 10, 2009 5:10 pm EDT

MY cebit card was illegally charged by TLG for $11.99 . TLG told me it was because I made a reservation through Priceline.com. I told them that no where in the Terms & Conditions for Priceline.com did it state I would be charged by TLG. Had it, I would have quickly declined. I already knew they were scammers from a previous experience which took me nearly two years to clear up. Further, I made no such flight reservations, on or around the date I was charged. I demanded they cancel this alleged TLG account. When the girl refused and kept giving me her sales pitch, I finally hung up. I will get refunded by the bank and spend a lot or wasted time and energy fighting these crooks.

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Jacque
,
Nov 12, 2008 6:01 pm EST

Yes, I just checked my credit card charges and saw that they charged me, I accidentaly signed up with the company, without reading throughly, and I cancelled quickly after, like a day, and that was several months ago, I just saw a charge for today, I called: [protected] and spoke to Keysha, she cancelled for me and said they'll be crediting my card. I asked for a confirmation email, she said they don't send emails, but she gave me a confirmation code. She stated she cancelled the account and I would be refunded, and that's all that I could do. They are very fraudulent and horrible. I will report them to the BBB. today is 11-12-08.

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11:11 am EDT
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Great Fun unauthorized charges

When purchasing tickets on the website Priceline, there was a place to check if I wanted $10 in reward for my purchase. I did this, and soon afterward received a membership packet from this scam company. Was unable to reach them because their phone was continually busy. I wrote to them demanding they cancel any membership, and sent a copy to their corporate HQ. Despite this, I was charged $11.99 on my card the following month. Wrote again and called them --- reached someone this time. They said they would reverse the charge and end membership, still waiting at this point. Have written Priceline urging them to end this practice. Really bad business. Teaches me to watch my card charges carefully.
The company office is in Nashville, TN, but the corporate HQ (Trilegiant Corp) is in CT.

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Sheila England
Dallas, US
Jun 28, 2009 12:27 pm EDT

Have a charge for $34, 99 that was not authorized

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Hayli W.
Roeland Park, US
Dec 21, 2008 10:56 am EST

Okay I just realized that I have been getting charged $11.99 each month for god only knows how long. I called my credit card company today and said to dispute it I would have to call the company and of course it is the weekend and they are closed. I think I have been getting charged this since April or May because the last time I used this credit card is when I purchased Airline tickets and a rental car from Priceline.com. I checked great fun's website and they are partners with Budget rental car company which is who I got my car through but I slightly remember seeing somehting about great fun on Pricelines website. After getting off the phone with the credit card company I realized that I think I have been receiving mail from this crappy company and found it. I have a check from the company for $10.00 but if I were to cash it, it would activate some kind of "savings plan". Since I know I have not cashed any of these clearly junk mail checks, why oh why am I getting charged. I am peeved! Lets just say someone at that stupid company is going to have their A$$ handed to them first thing Monday morning.

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takenadvantageof
Okeechobee, US
Mar 09, 2009 3:41 pm EDT
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I clicked on an offer to save money on my next plane airfare, after I had just purchased tickets. The next thing I know, I belong to this club. I cancelled the membership withing the 90 day trial. The problem is I do not have the confirmation # for the cancellation that I was given. I was told that I would not be charged, because I cancelled within the 90 days. I just recently noticed that I have been charged 11.99 per month for 6 months. I called again and do not have a lot of confidence that they will do what they say. What can be done about these scams? I can see that a lot of other people have been taken by this company too.

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david klaiman
Jenkintown, US
Aug 25, 2009 6:52 am EDT

I have an unauthorized debi charge on my bank card for $12.99

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mish030
Joliet, US
Sep 18, 2009 2:20 pm EDT

I was just charged $149.99 out of my checking account from these Rip off Artists! I never authorized ANYTHING and I will NOT! Thank god I have the $150 right now or I would be overdrawn out of my account!

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Superdelp
New Holland, US
Oct 23, 2010 3:05 pm EDT

I discovered that "TLG*Great Fun Inc. has been charging $12.99 per month to may credit card since October 2008. They claim it was part of a purchase from "Current Catalog". Current knows nothing about it. I spent an hour on the telephone with their "customer service" (TLG's) trying to get the money refunded. After speaking to a customer service rep., their supervisor and that persons supervisor, I was transfered to "The Office of the President" for TLG*Great Fun. There I was instructed to leave a voice mail and that my call would be returned within 48 hours...Still waiting. I've filed a complaint with the Atty. General's office in PA. The Atty. General (Tom Corbett) is running for Gov. and is looking for ways to advance his cause. Maybe it will do some good. The "customer service reps and supervisors all have a heavy accent. I believe the department is located in India or somewhere in the far east. Their hard to understand and just keep parroting the same information. Watch out. Makes me skeptical to order anything from anyone online.

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elizabettys
Chicago, US
Dec 08, 2010 5:03 am EST

Please contact Freed & Weiss. They need to hear from you and they want to stop the Trilegiant Scam and help.

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

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3:19 pm EDT
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Great Fun unauthorized charges

Review of checking account showed a fraudulent, un-authorized Point of Sale for $12.99 by GreatFN [protected]. Since I have just realized this, I am just starting the process; I have contacted my bank requesting that they do not allow further charges to my account from this company.

I am in the process of calling GreatFN [protected], faxing them a cancellation letter and sending a letter through the mail demanding a full refund of money fraudulently taken from my account.

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5:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Great Fun attempt to fraud my bank a/c

07/04/09
I received a text to call Theloansupermaket on [protected] that my loan application has been approved. I rang the freephone no and talked to a man who can hardly construct a simple sentence correctly. Eventually, he passed me on to another one of their supposedly underwiter who confirm the details the first man took. The underwriter then asked me if I have got my bank card to verify my identity. I became suspicious why bank card rather through voters register. The underwriter insist that it's for identification purpose. He proceeded by asking me to write this nos down [protected], exp date 06/11, start date 06/08, security code at the back of his card '611'. The underwriter then confirmed that he has just given his bank card and that I have authority to debit his card account if any money is withdrawn from my bank account. His ploy became a wake up call for me, if an 'UNDERWRITER' will voluntary surrender his card details in an effort to prove to me that he's genuine. At this point, I said that my card is not with me and he should give me their website address if they have one. He said TLG Loans! We agreed that he will call back after 2pm tomorrow 08/04/09 to take my card details. Thank goodness, I came online and discovered all their scam and many of their victims. I am compelled to write this note to let anyone out there to be at alert that these scammers are still at WORK!.

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