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Great Fun review: charging my account without authorization 183

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1:45 pm EST
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I received a charge on my card from TLG company which I never authozie, they said I was signed up when I purchased airline tickets from Allegiant, I authorize Allegiant to charge my card to pay for my airfare not to subscribe me to other companies I dont know. I called this company and they didnt want to return my money is only $16.99 but if this is charge on a monthly basis during a year it could add up to a lot of money for something I dont use or know about. Now I have to call my bank to report this charges and which I never authorize it's just a waste of my time of being back and forther. I have never called this company until today because of the charges they made on my account...also never received any paper on the mail or e-mail saying i was enroll in this...

I want to prevent other people of going thru what i'm going right now, now i dont even feel online purchases with direct companies are secure since i dont even know if my information has been provided to other pple i dont even know about.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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183 comments
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jaune sonnier
,
Jun 18, 2008 6:04 am EDT

I was charged from a company tlg great fun. I have no idea who this company is nor did i give them permission to charge me.

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doug harris
,
Jun 05, 2008 2:48 pm EDT

please stop debiting my account, i have asked you twice to stop but you keep doing it, stop stop stop now now now i dont want whatever service you have to offer. so stop doug harris

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Sara Taylor
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May 03, 2008 3:15 am EDT

I have recently contacted this company in regards to taking money out of my checking account. Gave me a cancelation number and still insist on charging me every month. They are only open Monday thru Friday so it gives you little recourse other than closing account and opening up a new one.

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Nancy LaRocca
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Mar 15, 2008 12:22 pm EDT

Received two months in a row charges of $11.99 from a company called TLG Great Fun that was not authorized by me. I checked on the web and found our that from the complaint board its a credit card scam.

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Barbara
,
Feb 12, 2008 12:00 am EST

They have taken 12.99 out of my bank account numerous times. I have not authorized this at all. The only time my credit card was used was to purchase a plane ticket.

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Amanda Rennau
,
Feb 02, 2008 12:00 am EST

TLG great fun charged my checking account $35.99 dollars. I did not order anything, or ever have ordered anything from this company.

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francis haun
,
Jan 30, 2008 12:00 am EST

After 3 years being told to take us off your list they keep on charging even worse it started at $9.oo now its up to $99.00 per month what legal recourse do I have. I have told my credit card to flag. These people need to go to jail.

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tawana maldonado
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Oct 29, 2007 12:00 am EDT

TLG Great Fun charged my debit card and i didnt even know who these people are and the name on my card is tawana maldonado and the name of the person that ordered it is a totally different name these people caused me to have overdraft fees and bad credit with my bank now. Before this i never had a overdraft fee.

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frances waller
Patrick Springs, US
Dec 24, 2013 8:19 pm EST

I have called twice to cancel my membership and you keep taking my money from my charge card. why haven't you canceled my membership?

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Thompson408
Philadelphia, US
Jun 30, 2009 6:11 pm EDT

TLG Great Fun charged my account without authorization. How do I stop because I didn't sign up for anything for give them permission to charge my account.

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Jayme Thornton
Kirkland, US
Apr 20, 2009 5:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My debit account was charged by TLG Great fun, and I NEVER authorized any charges...I don't even know who/what they are!

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brian shirey
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Apr 19, 2008 6:27 am EDT

this company charged my account with out authorized i have never heard of them before i called them and ask them to credit my account back they told me it will take 10 to 15 days it has not be done this is a scam i am talking of 199.99 of unauthorized charge.

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James
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Mar 24, 2008 9:20 am EDT

We had charged movie tickets for the "Hannah Montana Limited movie" through Fandango.com that automatically entered us into membership for this ripoff company. My wife had never had authorized this nor did she even get the prompt that said this service would be charging us. There wasn't any hassle upon calling the number for getting our money back (so they say, we'll see in 10-15 business days), but if we hadn't been watching our account, this could have easily gone unnoticed. I would highly suggest being very wary upon using Fandango.com as well as watching for this unauthorized charges on your account.

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JaNelle
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May 01, 2008 5:49 pm EDT

What the hell company is this that is deducting money from my account and I don't even know who they are?

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Shawn
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Jul 21, 2008 8:54 am EDT

You have been notified to cancel the account that was NOT set up by my husband or my self. The bank has been notified and you have as well.

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Lois Peterson
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Jul 21, 2008 10:10 am EDT

I want to cancel this membership. When I try to find them online, I find complaint sites re: this "company". Rip off is the keyword for these websites. When I call the ph.# on my credit card, listed before the charge of $11.99, I get something having nothing to do with the company. The other charge is from TLG Shopper for $11.99 and that ph.# leads to a car dealership.

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fm2
San Jose, US
May 09, 2013 3:11 pm EDT

CHARGED 2 IN ONE MONTH

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fm2
San Jose, US
May 09, 2013 3:10 pm EDT

Ive Ben charged twice in one month 16.95 and have never even used there services never received anything from them

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nickell
Oakdale, US
Aug 31, 2012 6:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have no idea why this company charges my debit card every month. I want this taken care of. I did not join anything nor have I bought anything. I want this to be stopped.

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Britt889
Zanesvill, US
Mar 31, 2012 10:03 am EDT

I want y card number off the list

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Sandy DEE DEE
, US
Sep 17, 2011 2:40 am EDT

THIS COMPANY NEEDS TO SHUT DOWN FOR GOOD. THE COMPANY RIPS PEOPLE OFF AND WHEN YOU ASK FOR REfUND THEY TELL YOU THAT YOU HAVE TO WAIT WEEKS AND DO NOT DELIVER. THERE ARE MANY COMPLAINS ABOUT THIS COMPANY AND THE WAY CUSTOMER SERVICE AND MANAGEMENT RUN THE BUSINESS IS NOT EFFICIENT.

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N. Brahmbhatt
wixom, US
Apr 08, 2011 7:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

please call [protected] to get your refund, biggest scam, they are owned by Trilegiant manin # [protected]

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Nikki Marie
La Porte City, US
Mar 15, 2011 4:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also just realized they were taking money off my debit card and another company called shopper's advantage. What do I do? I don't know who to contact.

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jsaw2013
Wapakoneta, US
Aug 16, 2010 10:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged since march for this webiste and I never signed up for it at all. I am pissed out of my mind and what my damn money back. I would like to know how this company got a hold of my card number. I have no idea what this company is and I want my money back.

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Diane Regis
Torrance, US
Jun 28, 2010 9:00 pm EDT

Today is June 28, 2010. Today I found out this TLG GreatFun has been charging my MasterCard 12.99 every month since JANUARY! If I don't get a refund, my next correspondence will be to the Atty. General of Conn. This sure is a scam, as I don't have any "Membership" materials, and am not notified when I am being charged. It shows the importance of auditing your C.C. bills. I have changed two of them so far, so these rip-off companies will not be able to charge them again. -Diane Regis, Torrance, CA

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Livid
Pleasant Hill, US
Jun 08, 2010 2:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Puck-it,
I hope you called and canceled the membership. It sounds like your mother may have mistaken one of their checks, which if you sign it and cash it, enrolls her into some kind of membership. If that's the case, the account will be billed again on the anniversary unless you cancel the membership. It's definitely a lousy business practice. Most older folks don't or can't read to fine print on the back of the check and think its just some money someone owed them. If you haven't canceled yet, when you do call, insist on speaking to a supervisor. State in no uncertain terms that the membership is to be canceled and all money be refunded as you have received NOTHING for your money. If they won't give you back everything, at least get then to cancel and refunded all unused months of the membership. I hope this helps.
Livid

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Concerned Complaint
Memphis, US
Apr 16, 2010 11:57 am EDT

Beware of these people they are skam. They debited my bank account without authorization. [protected] scam company

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Tracey7505
Clairton, US
Feb 25, 2010 7:12 pm EST

I have 3 charges on my debit card for $14.99 each time. I do not know this company nor did i give them permission to debit money from my account!

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Tired of silly people
, US
Jan 23, 2010 12:20 pm EST

Call the Attorney General's office. Submit a complaint and let them do the rest. I just was refunded 11 months of the charges (although they stated in the letter to the Attorney General that they refunded my acount with the 12 payments and I only count 11 credits). They sure do not have any faith in my ability to count or read!
By the way they stated in the same letter that they charged my account because "Our services and terms of enrollment were described on-line at that time. We "accepted the offer by providing verification of acceptance (City of Birth) and clicking "yes" indicating his agreement to enroll in the services". He was purchasing a pair of shoes online at that time.
I still have no idea what their services are.

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credit conscious
, US
Jan 16, 2010 3:18 pm EST

received two monthly charges of $14.99 and they claim I signed up for a "discount card" through truecredit.com... no way.

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jayforthepeace
, US
Jan 13, 2010 8:10 pm EST

call your bank and file the dispute against tlgblabla...and your bank should take care of it..

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Rolando Ruiz
Jacksonville, US
Dec 09, 2009 7:06 am EST

This company is a SCAM. I got a checkcard authorization for $11.99 from TLG Great Fun. I did not purchase anything from them!

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supertruth
Kansas City, US
Oct 22, 2009 12:56 am EDT

i totally disagree.

first of all, people are being transferred to great fun from other companies. the customers are either in a hurry, will not listen or just agree to get off the phone. so it's totally up to someone to listen to what they are saying before giving out their card information. they charge your card because you give it to them to charge. you have 30days to cancel...they clearly tell you on the phone "unless you call to cancel your benefits will automatically continue at the current monthly fee"...

go figure...it was your lost.

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Amanda1unv
, US
Oct 19, 2009 9:12 am EDT

I got charged 11.99 also. I never authorized. They ssaid they got my information from priceless. Everything is a effin scam anymore these days! Call [protected]

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Flytyingguy1
Valley Stream, US
Aug 31, 2009 1:51 pm EDT

Contact your CC company & cancel your card. Tell them the problem & have them handle it.Also have them issue a new card with a new # Don't need to be a "Rocket Scientest to figure that out!

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Uncle Wally Pop
Cartersville, US
Aug 31, 2009 1:27 pm EDT

Call TLG @ [protected] & cancel your membership. Uncle Wally Pop

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Report the Crime
, US
Jul 27, 2009 9:51 pm EDT

I just experienced the same issue. I renewed my ex-husband's Classmate's account ONCE for him well over a year ago. Apparently, Classmate's keeps the information and automatically renews without requiring someone to put their information in. I noted charges from TL Great Fun on my credit card and found they had been doing this for 5 months. When I called, they said they got my credit card info from Classmates and that my ex-husband clicked on their ad and that began the charge on my credit card. I was furious!

My credit card company is going to remove 2 months and I am supposed to have the rest of the months removed by TL Great Fun, we will see. I definitely am going to contact someone about this procedure. It should be illegal because I personally did not authorize it and doubt very seriously if anyone should be held accountable for an accidental press of an okay button. My ex-husband does not even remember anything of the sort, but they say he okayed the transaction. My ex-husband is honest. This is very crooked and deceptive and should be reported.

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somanyidiots
, BN
Jul 21, 2009 12:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow...perhaps some lessons in grammar would be better worth the money.

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AnnaMaria
, US
Jul 21, 2009 12:05 pm EDT

i got caught in the same situation.
They told me that I accepted an offer that I didn't even get! When I asked for the confirmation email they got from me, they kept trying to sell me the program and asking me if I really wanted to talk to the supervisor.
I took me about 30 min to get my credit back (or at least they say they will credit my card within 40 days!)
I don't know how they got my credit card information but this company is not serious!

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Cristina Moreno
Arvin, US
Jul 11, 2009 9:02 pm EDT

I recieved a charge to my visa check card for $14.99 i called TLG great america twice and they refused to stop the membership as, they claim they hade a diffrent name linked to the credit card. They where so unprofessional and unorganized how can they charge credit cards for no reason.

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