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TLG Great Fun Complaints - Illegal charges on credit card!

Review all TLG Great Fun complaints

TLG Great Fun

Posted: 2007-08-27 by Donna B. [send email]
Illegal charges on credit card!
Complaint Rating:  100 % with 28 votes
Over the past five months I have seen a $9.99 charge on my credit card that I had no idea what it was for. I finally found out where it originally came from. I booked airline tickets online and was offered a 20% discount. DON"T DO IT!!! When you click on the "yes" button for the discount it signs you up for a "membership" to this TLG Great fun company. There is no confirmation, no acknowledgment, nothing.

By calling 800-290-8603, I was able to cancel the so called membership and the CSR said they would credit back the last two charges. Any other charge would need to have a written request faxed to 614-823-5124. This is a Westerville, Ohio number. I've tried to fax but the line is ALWAYS busy.

Hope this helps anyone who might have had the same thing happen. It seems that they are stacking up a few complaints.
Comments United States Online Scams
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Comments

332 days ago by Ms Mcclure [send email]
On November 7th, 2007, I was charged $11.99 from the company called "TLG/GreatFun" (Trilegiant). I did not authorized this debit to my ATM credit cardand have never heard of this company. I called my bank to dispute the charges and to gather more information on why I was getting charged. Because the charge was still pending there was nothing (SO THEY SAY) they could until it was posted. They gave me the company's 1-800 number,and ensured me that if it continues they would credit my money back and change my account number. Before I called, I did a quick Google on the company. All I could find was Credit Card Scam, Rip-off Company, etc....

Below are a few of the links. http://www.ripoffreport.com/reports/0/178/RipOff0178666.htm http://www.girardgibbs.com/trilegiant.html?gclid=CPK4sJGUy48CFSFaagodkRnu-g
http://www.consumeraffairs.com/scam_alerts/trilegiant_complaints.html

After calling the company at 1-800-242-7771, they asked me for my name, address, phone number, etc..... I told them that I wasn't giving them any additional information b/c I didn't know how that got enough information to charge my credit card in the first place! Then I replied that I Googled the company and all I could find was it is a credit card scam. Of course, they put me on hold forever until I got a Supervisor. He started with the same line of questions and I gave the same reply. After typing my name into the computer system he said that by making a purchase through AVON Online and accepting the "DISCOUNT", I authorized 1 month free membership. I am very anal about checking NO for subscription on everything. I don't know how that got pass me. I think it could have been the "FREE SHIPPING", but I don't know! I never got notified or any confirmation of this membership from AVON or TLG (Trilegiant). The Supervisor name is Mark Wright.

I don't appreciate AVON sharing my personal information to a third party. That is suppose to be against you Privacy statement. It is a priviledge for anyone to buy you products! Especailly when you can find the same items at your local Wal-Mart for a cheaper price! This company have seen the last dollar I will ever spend buy your products!
319 days ago by Jason Hancock [send email]
Below is the email I sent to both TLG Great Fun and Shoebuy.com. Please make sure you never order or use either company. Please share wil everyone you know.

--- Jason Hancock <djh1121@yahoo.com> wrote:

I hope somehow this email will make it up to the top of chain in your company. TLG Great Fun is nothing
but a scam and I hope this will come to bit the people in charge of it one day. I had $11.99 took from my
checking account for 6 months and I never even knew I signed up for this so called membership fee. I
never used this service and want a full refund, lucky my bank was about to help get 3 months back. I hope you enjoy the other 3 months that you stole from me.

It appears it will only be a short time and people like me will keep spreading the BAD news about this
company and see that you go under. Just a quick serach on the internet and you can find a ton of
people talking bad about TLG Great Fun. Here are 2 links just in case you would like to look.
http://www.complaintsboard.com/complaints/tlg-great-fun-c22567.html
http://www.ripoffreport.com/reports/0/268/ripoff0268517.htm

If you truely care about customer care and feel the need to contact me I can be reached at djh1121@yahoo.com.

I also feel shoebuy.com knew about this and will do my best to spread the word across the world wide web
for everyone not to buy for shoebuy.com also. I call them and they were no help, but knew about what had happen because of other customers. Great customer care... Right!

Thank you for you time and enjoy my $35.97 that you both stole.

Jason Hancock
Jackson, Mississippi
319 days ago by Rodolfo Valencia [send email]
Missed charge on last month's credit card statement and just noticed it on this month's bill.My sister booked a flight for me in augand apparently that's how these crooks got me.I'm disabled due to a stroke and that's why my sis had to book the flight for me in the first place I know she would never have agreed to any charges being put on my card that weren't a legit part of my airfare, so , it had to be some back door play they have.now I have to try to get my money back and stop any further charges being applied.I hope somebody(able- bodied) can get these vultures through our legal system. rvalenc@hotmail.com
278 days ago by Jeff Kamminga [send email]
If you have been scammed by shoebuy.com and tlg....I found the email address for the ceo of shoebuy. I received an email within 24 hours from his director of customer service. I still will never shop their again. But, if you have been scammed, let him know and send him an email at ssavitz@shoebuy.com.
263 days ago by M. Amara [send email]
I had the same problem with TLG/GreadFun with charge of 11.99 on my debit card. My name and cardit card number was given to TLG by AVON.

Don't shop at EVON, you will endup with the same issue.
242 days ago by Adam Irwin [send email]
I just had the same thing happen to me, althought they claimed I accepted the membership via classmates.com where I am a memeber. 12.99 came out of my account, and luckily I caught it the first time around, and found the number via these complaints to have it taken care of.

Absolutely ridiculous when I'm not even a member at classmates.com, and I pay nothing for their services. Somehow Great Fun has all my information though, what a giant scam is right. These people never sent me anything like they said they did, no coupons, no rebates as they spoke of to me on the phone. Nothing in my e-mail or my mail to let me know I was a member of their services now.

I'll be taking this complaint up with Classmates.com next, absolute crap that they would allow this to happen via their website.
202 days ago by Linda [send email]
for a year great fun has been taking 11.99 out of my fingerhut account i am furious i was told same thing, they would credit me tw0 months they owe me a year. how do you get your money back fingerhut tells me they know nothing about it but its on their bill.i had no idea what this even was plus they had wrong name and address and was still billing me on my account. help!!!
9 days ago by Thomas [send email]
This morning i went on-line to make a payment on my credit card. I saw a pending charge of 12.99 to Plg great fun, I don't know anything about this company never gave them any information, but they are charging my credit card account... I telephone my credit card company and let them no that this charge is not authorize, once the charge comes through i will be able to dispute it.

How can this be if i didn't keep an open eye on my account i would not ever known.

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