Complaint Rating:

Company information:
TLG Great Fun
Las Vegas, Nevada
United States

I saw a charge for TLG Great fun on my bank account today and did a search for this company and it brought me here. By reading all the complaints and gathering information from those complaints, I was able to get an 800 number to call (1-800-285-5903). They tried to tell me that I had authorized the charge when I booked a rental car on priceline.com, however, being an attorney, I am very careful when I am on any website about getting signed up for crap that I don't want and therefore read everything, including the terms and conditions. They must have hid this little scam very well if it's even there because I read nothing about being signed up for any discount program or that I was authorizing any charges for it. Priceline is not the only website as I have seen from the hundreds of complaints. When I called the number, they said that I would have my account cancelled and that they would have to review my account to see if I was able to get a refund, that's when I let them know that I was an attorney and that I wanted to speak to a supervisor. It didn't take long to get a supervisor whose name was Cathy Folk. She also tried to tell me that I authorized the charges to which I went through the whole "I'm an attorney and will sue you for fraud" speech again and what do you know, she said that my charge would be taken off within 7 business days and my account was already cancelled. We'll see if that really happens. If not, I have the number of the Ohio attorney general who will be hearing about the company doing fraudulent business in their state. If you have the same problem, don't back down from these people!