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TJ Maxx Reward/GECRB, Atlanta, Georgia Complaints & Reviews - Customer Service

TJ Maxx Reward/GECRB Contacts & Informations

TJ Maxx Reward/GECRB

Posted: 2012-08-17 by    Miriam Hernandez

Customer Service

Complaint Rating:  100 % with 1 votes
Contact information:
TJ Maxx Rewards/GECRB
PO Box 530949
Atlanta, Georgia
United States
Phone: 1-877-890-3150
I was treated as a customer VERY POORLY! I close my account because of that the representative the are representing TJ Maxx Reward/ GECRB are not professional at All. I was delinquents in two payment did not have a job but no matter what i got the money but i sent it a day or two late. One of the rep that works in the TJ Maxx Credit Card Department call my house and spoke to my husband about my account if I did not pay i will be getting a collection on my account. And she was arguing with my husband about my account it went so far that me and my husband got into a big argument on this. Was that necessary NO if the account is under my name why is my husband involve in this. Still today i call customer service and Rob one of the representative for TJ Maxx Reward i ask him if there was a complaint office and he told me NO. If i need to complaint i should tell him and he would put it in his computer database. CAN YOU BELIEVE THIS! THERE IS NO COMPLAINT OFFICE OR A ONLINE COMPALINT DATA BASE. I think this should be check something is wrong on how they are treating customer over the phone.
Miriam Hernandez
Comments United States Unsolicited Phone Calls
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 16th of Nov, 2012 by   GECapitalCares 0 Votes
**To expedite a response, please provide Reference code DM 111612_cb_Miriam Hernandez**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number; our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

GE Capital

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