Complaint Rating:

Company information:
Capital one auto finance
Arlington, Texas
United States
Phone: 817-277-2011

My name is Yvonne Taylor-Rice, my address is 2423 larose ave memphis, tn telephone # is 901-744-2133. I have made several attempts to contact Capital One Auto Finance in regards to the title to my car. In 2/23/2005, I was unter chapter 13. I have my paper work from the courts were Capital One Auto Finance requested $4, 923.45 as the amount that I owe them on my car. This amount was paid to them in full. No additional amount was filed by them. I have to this date never received any other billing from Capital One Auto Finance. Paid in full means paid in full. If I owed any additional money why was it not filed? I have documentation on all of the above information.

In addition to the problem of being unable to get my title for my car. They have made my credit rating not in good standing, therefore I am unable to purchase a new car. I had to repair my car several times, spending money that I could have used to put down on a new car. I need some type of resolution to this problem. I also have a cell phone where I can reach, it is 901-497-8077. All I am trying to do is purchase a new car under this old car law which ends by the end of September. I need my title and my account cleared on my credit report.