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Timeshare Express Services

Timeshare Express Services review: Fraudulant company 62

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4:04 pm EST
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I received a phone call from this company (suspect my number was given to them by RCI) and they stated they already had a buyer for my timeshare. I should have known better. They gave me an unrealistic price for my timeshare saying that the buyer was already willing to pay this amount. Beware. Once they send you papers to "market" the timeshare, they want their fee up front $1650.00 which I agreed to. Stupid on my part. You are never again able to talk to the guy who calls you and usually, when you call the company, you never talk to the same person. Each person you do get to talk to goes into length detail on the process so it seems real. However, several months down the road, when you have had papers notarized and send back to them, you never hear from them. Instead, you call them and they tell you the process is still being worked on. After about six months, you call them and get only an answering machine and their "agents" never call you back. After contacting my credit card company, Timeshare Express Services calls you again trying a second time to scam you out of more money. TIMESHARE EXPRESS SERVICES...DON''T ACCEPT ANY PHONE CALLS FROM THIS COMPANY...IT IS FRAUDULENT!

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Timeshare Express Services - Timeshare Resale 2
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Timeshare Express Services - Resale 2
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62 comments
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Bradenton
Bradenton, US
Dec 23, 2010 6:33 pm EST
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Timeshare Express Services is a ripoff and continuley refuses to return telephone calls and e-mails. All they want is your money.

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Bradenton
Bradenton, US
Dec 21, 2010 11:47 am EST
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Do not believe anything tey say, they never call you back, just take your money

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Mike Hunt 2
Oviedo, US
May 17, 2010 5:58 pm EDT

To all timeshare owners,

I am writing this to all people who are timeshare owners and have been called, asked or inquired to sell their timeshare. I am giving all of you who find themselves in this situation some useful advise and telling you that they all are a scam. No matter how they sugar-coat the process to not sound like the other companies that have burnt you or tried to burn you, they all are the same. These so-called timeshare resale companies are about as real as Bigfoot. They are companies that say they have a buyer for you and that buyer has put a down-payment or is in the process of loan approval. Then you are asked to pay anywhere from $500.00 to $2000.00. They tell you, depending on the type of scam they are running, that the money you are paying is not up front. The company that is running a listing scam, will tell you that the money is for your paperwork that the seller (you) is responsible for. This includes the title search and transfer, the esstopel letter, the owner verification, deed search and transfer and etc. What they really do is take that money and pay the sales agent you speak to on the phone 15-30% of that money and the company keeps the rest. Now some companies actually list your property on their website, but it will never sell. Nobody buys timeshares on the internet, its not likely at all. Everything these people tell you is a flat out lie. Why do you think they stress the fee so much. There are also other companies like Timeshare Express Services that tell you that they have a family from a referal service who did not purchase a timeshare on the tour, but some time later decides they want to buy one. The so-called loan officer is the one calling you and says that there is a family interested in your property and asks if you want to sell. If you say yes, they will call you back with an offer. If you accept the offer, then they will proceed to put the family that is buying the timeshare, through the loan approval process. The loan officer will wait a while for it to seem that they are really putting this family through financing. After 45 minutes to 2 hours, they will call you back with GREAT news. " THE FAMILY HAS BEEN APPROVED!" That's what they will tell you and then that's when they hit you with the fee. If you ask them to take it from the sales price, they will rebudle with, " We can't take it off the back end, it would be viewed as taking a commission." " If we take a commission, we would be violating federal regulations." That is just another lie they are feeding you. I learned all of this the hard way and also had an ex co-worker who worked for this company. They not only ripoff innocent people, but they apparently ripoff their own employees. So take my advise, if Timeshare Express Services or any other company posing as a timeshare resale company calls you, HANG UP THE PHONE! Don't give them any of your precious time or money. If you feel compelled to talk to them, ask them for their website and Google their company name or check the B.B.B. They might say they are registered with the O.B.B., that's the online business bureau. That's not the same as the B.B.B., they just pay the O.B.B. to have an A rating. Don't be fooled or ripped off. Try to sell your timeshare through the resort or company you bought it from. That is the safest way. Thank you and good luck to you.

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MaddKat
, US
Apr 15, 2012 11:03 am EDT

Heres to add insult to injury- I contact this company after several different trys and got a recording so we left them a message. Timeshare Express company came back several weeks later and tags our credit card with another 1450.00 and the CC company allowed the debit. ?
Go the the Attorney General web /Time share fraud and file a complaint

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FWheeler
Wanatah, US
May 26, 2011 8:33 pm EDT

We too have been taken for $ 1850.00 they strung us along for 6 months with sending papers back and forth saying it won't be long now. We have not heard from them it's been almost 11 months. I have tried to call and can't reach anyone, so take heed when callers call and ask to sell your time share don't give any money up front, just say thanks but no thanks.
F & R Wheeler frmwheeler@msn.com

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higherground
Orlando, US
Apr 04, 2011 10:52 pm EDT

I agree about a lot of people out there being down-right scams. I really want to point out JUST how much they're KILLING the industry for the good people out there who ARE able to provide everything in writing. Bottom line is that a lot of you have no one to blame but YOURSELF. You are TOLD one thing while you SIGN something completely different! I can tell you how many times I've heard "well they said they had a buyer" & find out that they SIGNED a MARKETING agreement that holds no water at all! Sorry, but a little common sense goes a long way. Also, the obb AND bbb are BOTH a joke/scam! Go&Google the question 'has anyone been burned by a better business bureau' (u can add company on the end, too)..You can ALL SEE for YOURSELVES, not only people who've been scammed by someone with A+rating w/BBB, but also business OWNERS THEMSELVES exposing the bbb & their fees to 'make it go away'. You're down-right IGNORANT if you believe the bbb is NOT a scam that's nothing but a membership & that they will actually protect you. The problem is that no one asks the proper questions to protect themselves & a lot of people aren't willing to do their part in doing some homework themselves (going to the bbb is NOT 'homework'). I HAVE sold my property & STILL believe I was capable of doing so b/c I asked the right questions & did the proper research. If I would have listened to everything that is being said on this site (or most other forums), my skepticism would have gotten the best of me...
My advice?... Don't be ignorant OR close-minded, get everything in writing, & DO YOUR DUE-DILIGENCE! You guys will NEVER get anything sold if you're not willing to do your part by doing some homework!

PS-it's VERY easy to get a refund from any&all companies paid who did not get the job done (mine came the same week as the check for the timeshare!), however, if you signed a 'marketing/advertising' agreement, you MUST sell the ownership FIRST & your title company will handle it from there..
***I MUST warn you, however, DO NOT PAY ANYONE TO RECOVER THE MONEY FOR YOU!...you will never see it again! There are legal ways & legal, state-funded programs to recover your money from a 'listing' co. (several legal clauses covering the issue), however, there is no program to recover your money from a so-called-recovery program who did nothing but scam you out of more money!
People Beware! It's scary out there &, unless you ask the RIGHT questions & do YOUR part, you'll either continue being scammed or never sell your timeshare! (remember that scammers make their money off of YOUR ignorance!)

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K Hise
Washington, US
Mar 18, 2011 2:18 am EDT

We too have paid money to Timeshare Express Services and was told that we would receive a check the 15th of March as they had a buyer and all the paperwork had been submitted. When we tried to call them on the 15th to see if our check was in the mail all the phone numbers we had for the representative and company were no longer in service.
Now we have a company by the name of TRC Specialists out of Orlando, FL contacting us telling us that they have a buyer, all we need to do is sign the contract and pay $1700 for closing costs. Is this the same company as Timeshare only with another name? Who has heard of them?

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Foxmon
, US
Feb 08, 2011 10:31 pm EST

The Online Business Bureau has an F rating with the Better Business Bureau. You will find their trusted site seal on the websites of the most fraudulant companies out there. e. g. A1 Marketing Unlimited.

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MaddKat
, US
Jan 03, 2011 6:56 pm EST

My husband and I are in the same boat. This company stole our money and Jennifer Smith even went as far as to say they were able to get the money we paid to another company for advertising and rental back(which I might add was also a scam). Now we are out $1450.00. You would have thought we'd opened our eyes the first time! Well I am on the war path and If I get any help to recoup this and legally fix their little red wagon I will be very happy to pass this information on to others.
MAD KAT

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Boredonsunday
Kansas City, US
Dec 17, 2010 10:57 pm EST
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The truth is, and I probably shouldn't be sharing this, but...
NASA knows that there is a secret martian generator buried in the mountains that will melt the tremendous subterranean ice caps and produce an oxygen rich environment suitable for sustaining life. Problem is, the last operative they sent in to try and flush out the mutant resistance had his mind wiped until he went to the cutting edge virtual timeshare division at Wyndhams new sales office. It seems that when they were implanting the memory for a vacation on Mars, despite him choosing Saturn, they triggered a brain spasm, which they charged him a special assessment fee for, that caused him to flip out and take everyone out for a trip to the pool on the moon. Once arriving he discovered that he could not breathe on the moon and promptly died.
Luckily the government was prepared for this and simply activated one of the many clones they had prepared and disguised as ballerinas and sad clowns. Only problem is they all think they are glasses of orange juice and constantly fear being tipped over.

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DR. MUNCY
, US
Dec 17, 2010 7:21 pm EST

I understand secrets. I work at the Inter-Agency Defense Command myself and have been following the rabbit hole that is timeshare resale for quite awhile and have discovered mind-blowing secrets that link them all the way back to Jimmy Hoffa's death and the zeitgeist.com movement.

Hmmm...another topic? How about Nasa's cover-up on what's really going on with Mars, or Human Cloning?

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Boredonsunday
Kansas City, US
Dec 17, 2010 3:37 pm EST
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Shhhh, you'll give away my secret identity as a journalist at the Daily Planet.
I know a lot about several things. Pick a new topic. Anything you want. Lets make this fun. ;)

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DR. MUNCY
, US
Dec 16, 2010 9:33 pm EST

Boredonsunday, it's hard to believe your just a manager at a fast-food restaurant. You should be an Investigative Journalist or Private Detective. Do you own a Timeshare? You seem to know a lot about them, or did you discover all of this during your in-depth research?

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Boredonsunday
Kansas City, US
Dec 10, 2010 1:08 pm EST
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Also, in regards to Ms Sutherland's comment:
Has this company ever sent you anything to sign and return?
Did those documents have the company's name upon them?
Did you fail to retain a copy for your own records?
If so, then it is not the company you should be yelling about, but your own lack of common sense.
For future reference, anytime you sign a contract, or even have something notarized, RETAIN A COPY!
You can hardly blame someone else for your own mistakes.
If you did retain a copy, How's the weather?

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Boredonsunday
Kansas City, US
Dec 09, 2010 3:17 pm EST
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Sorry for that term paper there, but had a lot of information to share and got carried aw

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Boredonsunday
Kansas City, US
Dec 09, 2010 3:12 pm EST
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Hello everyone!
Just a reminder, always write down your passwords and make sure you do not lose the paper!
(Or, at least make sure your girlfriend does not "clean up" your desk.)
First things first:
Truthseeker, the company you speak of is known as Resort Management Services (RMS).
Last month there was a major raid in the Orlando area. Several call centers were shut down, and many people arrested.
This company, formerly known as Resort Equity Marketing (REM), was among those fraudulent companies.
Also attached to that name was an "advocacy" group known as Resort Advocacy Law (RAL).
Shortly after said raid, a business license was registered in the state of Delaware to the UPS mail box many of you have mentioned. Mind you, this drop box has for several months now been acknowledged by TES as such, and they ceased using it as a forwarding point due to the physical mailing issues their security protocol was creating. Of course, their reasoning sounds much more valiant..."We went Green"
RMS claims, upon many conveniently timed posts on other boards, to have shut down TES and taken over their accounts.
Of course, if you wish to continue then you will need to pay THEM a fee, and your fees from TES will be recovered at time of sale.
RMS is also known to have contacted individuals working with several companies as a company that handles closings for them. Typical story: "We are ready to close your sale, it will cost $xxxx.xx amount to do so. The buyer will be walking if this is not paid within 48 hours". Generally, they will ask for this money to be sent via Western Union (might as well send bag of cash) or will charge your card (after you provide them information they would have if they indeed worked with the other companies).
Truthseeker, if this was the "new" name you were referring to, I hope this was informative.
The sad thing about this situation is this: It just goes to show the lengths fraudulent companies will go to in order to make money. As I stated before, it would take an exceptionally stupid con artist to register a new "fake" company to the same one as an old one. Kinda makes it a dead giveaway. Again, it is possible that the information I have uncovered is inaccurate. I could be falling prey to an elaborate smoke screen placed by one large group of people who run everything and are simply doing this to themselves, but I doubt I have stumbled upon the heart of the timeshare resale Illuminati.
Of course, if that were the case they would be quickly trying to eliminate me... Wait, there is someone at the door...
::Epic struggle with robed baddies attempting to silence me::
Oh look, a visit from the Timeshare Resort Illuminati!
Taj, while I am in no way siding with TES by saying this, you should realize your resort has every reason to lie to you.
ABOUT EVERYTHING.
1st, when you go to use your week, are you required to attend a "brief" owners meeting? Do these meetings usually turn into a fevered sales pitch to get you to upgrade to another package, or buy more points? You can't hardly type "WWW." into your web browser without finding horror stories about resort sales tactics at these meeting (or complaints about timeshare resale companies).
The same statement goes for the "Free" vacation many resorts employ to get you into them in the first place. Just attend this 30 minute (HA!) presentation then enjoy these attraction tickets...if you sign up for the ultra-premium-platinum-heavenain'tgotnothingonthis-WOW-expensive program!
Rarely ever in these presentations do they actually tell you what you are signing. Many people are at a wonderful resort, sign the contract, pay the fee, come back to use their week only to find out the week they bought is not at that resort. It is in Podunk, OH in the middle of a cornfield 30 miles from nowhere.
And these contracts are insane! That fine print is crazy, but it is the finer fine print used to make up the letters of the fine print that is killer. Things like Perpetuity clauses, and the resorts 1st Right of Refusal. Notices as to the restrictions to using your week, and how if you don't book by a certain time you can't use it.
I'll start with the 1st Right of Refusal:
This clause states that the resort has the last say in the selling of your timeshare. They can say no. Not to the sale, but to the buyer. What that means is it gives the resort the right to purchase the property back from you, at the asking price, rather than sell to the buyer. Guess who is buying all those Timeshares listed on ebay for $1- $500. The way the resort use this to their advantage is to bully companies and clients into releasing pertinent information about the buyer so they can turn around and offer them the same timeshare unit for slightly less than your sale price. Buyer backs out of your sale, but is your neighbor the next time you go to the resort. Sneaky, aren't they?
Resorts will use this as an excuse to drag out a third party sale as long as they can, hoping for you to either release the information, or to give up and blame the resale company for the delay.
The federal government actually had to step in and place a time-limit on how long the resorts had to make this decision.
45 business days. Then either return answer to ESTOPPEL request or exercise 1st RoR and purchase back. Well, if your property is not listed for a significant discount from real value, which path do you think they are going to take?
Even worse than the 1st-RoR is a perpetuity clause.
Many people think when they buy a timeshare it is their property. But it is not. You have leased time in that space.
Much like when you lease a car, you cannot make any changes to it and it still belongs to the issuer of the lease.
What a perpetuity clause does is lock you and your descendants into that lease for all eternity. That's right. Unless you sell it to someone else, your grand-kids' grand-kids will be paying your maintenance fees. Yes, the perpetuity clause states the ownership of your debt will pass on, but what about usage rights? Sure, if they pay the title transfer fee (usually between $500-$3000). After which they are treated like a new owner, have to sign their own contract, and suffer a 30% increase in maintenance fees and taxes.
Many people say that if you cannot sell the timeshare, just stop paying for it and give it back to the resort. Even people from the resort will recommend that path (minus the not paying the fees because that would be illegal for them to recommend).
Truth is, the resort is not going to take your timeshare back unless they can sell it off right away. Even if they do, you still owe the rest of your loan, and any back fees. Plus, that debt is still covered by the perpetuity clause. Most resorts will not let you use your timeshare if you are behind on anything, but you are still responsible for every penny. Even if they put you in collections, you are still accruing debt. And they will pursue you by all means allowed by law, and your contract, including liens on your property.
Your resort is not your friend. If they were, you would not be trying to sell your timeshare.
Again, I am in no way vouching for TES, or any other timeshare resale company for that matter.
I fully acknowledge the abundance of listing schemes and down right fraudulent companies in this industry.
I am simply drawing attention to the fox running the hen house. With each room in a resort producing an annual income of roughly $50, 000 (calculated as monthly maintenance fees of $80 x 12 months x 52 available weeks) plus any applicable SAF's (special assessment fees), (again, multiply by 52 weeks they can sell that room) the company that ultimately controls the sale of a week also stands to lose the most money if they cannot turn a resale into a new contract.
The whole timeshare resort industry is built on deception, misdirection, and outright lies.
Something they like to call an Investment.

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taj7575
West Seneca, US
Dec 08, 2010 3:20 am EST

Ok I got scammed. They took me for $1450 . I told the representive VERY personal reasons as to why I NEEDED and wanted to sell the timeshare. I told him I was tired of all the phone calls to sell my timeshare and wanting up front fees, how did I know TES was a legitimate company. He told me to check out the A+ rating at the on-line BBB. I did also check out the BBB (typed in timeshareexpress.com, as he told me that was TES website, which it is NOT) who does have an A rating. Well I paid them and was told 60-90 days, it has been 8 months. Every time I call (always get someone different, last time I called I was on hold for 1 1/2 hours before I FINALLY got someone all that to be told to call back!) it's always something different, oh you need to sign these papers (which they waited to send out for a month) then you need to sign a 3rd party designee paper (did not send out until 4 months and after a call from me), oh we have to send the astaple (sp?) letter to Wyndham, who has 30-45 business days to respond. I paid them in March 2010 and the letter to Wyndham was not sent out until 8/20, then when I called on the 45th day I was told Wyndham sent it back needed member number and contract number, I provided right away. They told me that they did not re-send out the letter for 2 weeks! I called Wyndham 3 weeks later to see if they could expedite, they told me that they received astaple (sp?) letters from TES but mine was not one of them. I called TES back (that is the call I was on hold for 1 1/2 hours before I got a person) and was told that due to them being off the week before they were behind and HER computer showed the letter went out so Wyndham is lying. She told me she went to check the Title Dept who told her to look at their stack (LOL) and for me to call back on 12/3. Well I called 12/3, 12/6, and 12/7 there is no answer! Their web site looks hacked into. Okay so enough complaint. HOW THE HECK DO WE GET OUR MONEY BACK? And does anyone know how to REALLY sell the timeshare, I am stuck for personal things and NEED to get rid of it

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Sadsam
Greenbrier, US
Dec 03, 2010 4:46 pm EST

We started our "selling" process the first of May. As stated above there was nothing on the web yet. They were too new. We have paper work stating that our timeshare was sold for $$$. We were also told the process would take up to 90 days to finalize. To this date, Dec.3, 2010 still nothing finalized. I guess you all are right. If you believed their talk you were drawn in to their scam. I guess they could see our foreheads cause we have SUCKER stamped there. This is very disappointing, We could have used that deposit towards our maintenance fees. Beware don't get suckered in.
sadsam

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OnceAgain
Langdon, CA
Nov 17, 2010 4:12 pm EST

We started our "selling" process in March, we searched the web & found nothing at the time-because they were so new. They followed the exact same routine as the one listed above while now we're months down the road with excuse after excuse, promise after promise and still left standing there waiting. It has been just as frustrating using them to "sell" the timeshare as anyone else, don't use them.

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truthseeker50
Edmonton, CA
Nov 09, 2010 3:36 pm EST
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Hey there Boredonsunday, they have started up under a new name.

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Judy Sunderland
Dunlap, US
Nov 02, 2010 3:43 am EDT

We started with Timeshare Express in March, guaranteed 90 days. Today is Nov. 1 and not a phone call in the last 3 months. Would that be closing in on 8 months x 30 - approximately 240 days.? Gee -- do you think they lost my phone number? I have been told 3 times that the third party release that needed to go to Wyndham has not been filed. It was filed with them in time for them to finish by Sept 1. As I said, this is Nov. 1. This is the biggest scam company anywhere. We are still paying Wyndham and Timeshare Express has our money. DO NOT EVER BELIEVE A WORD THAT COMES FROM THEIR MOUTHS WHICH ARE FILLED WITH LIES. They will not send anything in writing because that would be written proof of their scam. LOUSY - LOUSY - LOUSY SCAMMERS - I CAN ONLY HOPE THAT THEIR LIVES END UP LIKE SOME OF OURS HAVE.

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Boredonsunday
Kansas City, US
Oct 08, 2010 7:58 am EDT
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Oh, and btw, the address provided by Mr. Hunt up there is for Kelly Refrigeration services. http://www.kellyrefrig.com/
So unless TES is renting space in a warehouse filled with industrial refrigeration parts, perhaps our friend WAS part of a scam impersonating a legitimate company.

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Boredonsunday
Kansas City, US
Oct 05, 2010 8:45 am EDT
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Well, hello again everybody.
Did you miss me?
Hard part about this whole situation is this:
All the claims of this company being a scam from people saying they have been working with them for almost a year.
It doesn't fit the pattern of "Scam-and-Scram" operations.
For one, contact information given by the company reaches said company. You don't call a number given to you and have a dry cleaning shop answer. No one has stated any problems like that.
Two, the contact information hasn't changed, or the phone line been disconnected. The only problem I have seen mentioned is trouble getting a hold of a person, or a message wasn't returned right away. If this company is legitimate, more than likely they have several thousands of clients that they are dealing with. With phone issues having been sited by many of you in your posts
im sure that means there have been several thousand people trying to call in every day. Before condemning this company, gather up even a few hundred people and try constantly calling your local dmv until you get thru or receive a call back. Now try it with the population of a small town.
Three, this company is obviously still open and operating. The point of a "Scam-and-Scram" (S-a-S) company is to pop up, take as much money as possible in a few weeks or months, and then ::POOF::, they're gone. Operating under another name, more than likely. Many S-a-S companies will use shady and confusing tactics, like calling from cell phones as William S. mentioned and say they are with a real company, yet asking to only communicate thru their cell phone number. Once they have your money they know you will then look for the real company and begin calling them and they will have no idea who you are.
Point is, a scam company would have to be run by someone completely lacking of any intelligence to stick around long enough to be found out.
And another thing, why would a scam company bother paying people to do customer service? Really. If they are just taking money and running, why would they bother paying someone to listen to victims call and ### about it?

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snowed over
, US
Oct 03, 2010 2:34 pm EDT
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My husband and I had also recieved a phone call from TES, in Delaware. We also paid them $1850. "You can put that in your sale price to recapture it." That was on April 17, 2010. It is now OCTOBER 2010 and the deal still has yet to close. We received a phone call in late August saying someone from closing would contact us to set up a conference call with the buyer. Finally, the deal would be done. Right, WRONG! That was over five weeks ago. My husband finally got a hold of someone last week who told him that someone from the "closing" deptartment (which I suspect doesn't exist because nobody has contacted us in these five + weeks) would call withing 24-48 hours. That time frame has also passed (big surprise!). At this point, I don't think that we will ever see our money. Its been nearly 6 months for a deal that was supposed to take 45-60 days...then 60-90. As for those people that did get their money (or say they did), how long did it take? I have a hard time believing that it was a quick and easy process!
Also, every person who has ever helped us seems to go out on some kind of leave. There was only one person who was ever kind to us, Elaine Adams, and she apparently was promoted to another department. So, if this ever does go to a law suit (class action or civil or whatever), I hope they get closed down and the crooks thrown in jail!

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the good people
Marion, US
Sep 28, 2010 3:12 pm EDT

My huband and I also fell for this scam.TES also called us and told us they had a buyer for our timeshare.Needless to say 3 months later, we try calling, emailing etc, and nobody answers to us or returns our calls.This cost us 1850.00.So my advice is to stay away from this company.Also has been brought to my attention that NO company can charge the seller closing cost.So if any company calls you about your timeshare, , , Please check them out first.Check them on the BBB.

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truthseeker50
Edmonton, CA
Sep 15, 2010 10:40 am EDT
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And if there is, I too shall be joining in!

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rob101
Rye, US
Sep 15, 2010 8:44 am EDT

I would like to join the 'I've Just Been Scammed Club'. Back in Feb. I received a call from an Adam Zima at Timeshare Express Services (probably not his real name) that someone was interested in buying our timeshare points. I looked on the internet to see if there were any complaints for this company and at that time there weren't posted. Apparently, the bulk of this scam took place around the same time we were scammed. I got the same scenario with phone calls back and forth as mentioned before by the other complainants about not getting their money in 90 days. Well here we are seven months later and so far we're out of the money we gave them. I'll be on the lookout to see if there is a class action suit against these thieves.

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Mary T G
Enola, US
Sep 14, 2010 11:37 am EDT

Oh, I only wish I would have seen all these complaints when I researched Timeshare Express Services in January 2010 when I was contacted. Yes, they got me too. What comes around, goes around and someday, that sales person by the name of Henrietta will get what's coming to her. I just don't know how these people sleep at night. Are there no honest people left in this world?

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truthseeker50
Edmonton, CA
Sep 14, 2010 8:11 am EDT
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You made some very valid points Boredonsunday and not that it matters to you, I haven't visited any other complaints board, I am far too busy to troll the internet looking for as many complaint sites as I could. I found this one and point blank wrote my complaint. As for "saving" people, I just didn't want anyone to lose their money to these people but at the same time am not out to save the world. I agree it takes two to tango and if there was a different song to dance to with these people that would make things work then I'm all for it.

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Boredonsunday
Kansas City, US
Sep 14, 2010 7:52 am EDT
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Also, if we are speaking of fraudulent companies and such, why don't we look at the name of the original poster of this complaint.

"Mike Hunt 2"

Did any of you make prank calls as a kid?

This name, while it may be a real name, is a classic example of the old "Can you page my friend/parent, ..."

Some others include: Amanda Hugnkiss = A man to hug and kiss, Anita Bath= I need a bath, Oliver Clothesoff= all of her clothes off, Hugh Jass= huge a*s, and Ben Dover= bend over

For those not familiar with this prank, the idea is to get the person to page said individual over the store com system.
i.e. " Paging Amanda Hugnkiss. Can Amanda Hugnkiss come to the customer service desk."

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Boredonsunday
Kansas City, US
Sep 14, 2010 7:34 am EDT
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Well, to begin with, I love intelligent debate. Point, counter-point, riposte, and such.
And, if you noticed, every point i made has to do with discussion on this board.
Yes, even the relating of my experiences as a fast food manager.
But that is mute.
What people do not realize, and if you check with your lawyer I'm sure that (s)he will confirm this, is that calling a company a fraud and bashing it in an attempt to "save" other people constitutes libel and slander if it is not true.
While I am not saying your situation is false in any way, or accusing you of such, it is food for thought.
The anonymity of the internet makes people grow to 10' tall and be able to catch bullets in their teeth.
There is no screening process for complaints. There is no opportunity for accused companies to rebuttal any complaints without trolling these boards. And there are far to many for that to be a feasible option.
For every "kudos" page, there are 100 complaint boards. And when a person has something good to say they go to one site.
I'm willing to bet this isn't the only complaint board you have been to, and if it is you are among the few that don't plaster every board they can find trying to "save" people.
My point is thus, searching complaint boards for information is like watching the Special Olympics. Everywhere you look is a complaint.
(In no way am I downplaying or belittling the participants, or validity of their accomplishments, who participate in the Special Olympics. I applaud their individual skills and recognize them each in their own right as the exceptional athletes that they are. They have overcome tremendous obstacles and are a shining example of sportsmanship and perseverance. I salute these magnificent individuals and raise my glass in their honor.)

Mind you, Truthseeker50, my original post was not directed specifically at you, for after the positive comment you have acknowledged there were posts from others accusing them of working for the company itself.

But as far as proving you wrong, what about their other customers who have been satisfied with their services?
Do you want them to knock on your door and say "Sorry you doubted us. Here is the proof you wanted."
Besides, how are we to know that the issues you and others are describing are not caused on your end?
It takes two to tango, and if your partner misses a step, it affects you both.

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truthseeker50
Edmonton, CA
Sep 12, 2010 6:36 pm EDT
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Well Boredonsunday, I can only speak for myself. I put on a complaint on this board against Timeshare Express Services for a very legitimate reason, they are a fraudlant company and I hope that by posting here it will save someone from being scammed by them. I am not sure how you ended up on this particular board looking for your rental or how what you wrote has any relevance to this board. People have been scammed by Timeshare Express Services and posted here to prevent other people from falling into the same situation. I do know there was one positive statement written here and I responded to that one saying that if it was truly legitimate then way to go on selling their timeshare but that until Timeshare Express Services proved me wrong I stood by saying they are fraudlant. To this date, they have not proved me wrong.

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Boredonsunday
Kansas City, US
Sep 12, 2010 10:56 am EDT
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Amazing! Simply amazing. So many people on here complaining on behalf of friends, or claiming to have known employees from this company. Anytime someone has something nice to say about this company they are accused of BEING employees of this company. Seriously people, if you have a complaint with the company address it to the company!
Oh, lets check the BBB! Here is a little truth about the BBB:
They are a sham! Working as a fast food manager I deal with complaints all the time. Stupid things like "You took to long to give me my food at dinnertime when the line was out the door", or "By the time I got home thru rush hour traffic my food that I ordered with extra sour cream was cold". Standard complaint resolution is to apologize and offer a free replacement, or, in extreme cases, a refund. Having satisfied customer in the store, a week or two later, in comes a letter from the BBB about a complaint from said individual about what was already resolved. Some people will milk the system for all they can get.
And guess what, the letter was a bill for "Arbitration services" to pay the BBB to resolve the complaint. And in order to become a "BBB accredited business" you have to pay them! And it isn't cheap.
Here is a quote from the BBB website regarding Accreditation:
"BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services."
In short, you pay us, we make you look good to people that fall for our crap.

I guess the point I am trying to make here is this:
"Consumer Advocacy" sites like this or others don't bother investigating complaints.
Anything you read on these sites could come from competitors, employees, third parties trying to bully a business into paying for their approval, or even random people that have nothing better to do on a Sunday morning while waiting for their coffee to brew before they go to work in a thankless job just to be belittled by people because a 16 year old trainee made a mistake and I just happen to be their manager!
Btw, in said situation I am required to apologize and remain pleasant no matter how much the conditions of my conception are called into question.

Oh yeah, and the reason I am here?
I was looking to rent a timeshare on South Padre Island where I grew up and the first thing to pop up on search engine was this complaint board. Guess I will just go with Hotwire or one of those other discount sites that generally only have crap anyways.

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truthseeker50
Edmonton, CA
Aug 20, 2010 10:54 am EDT
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I contacted the Attorny General's consumer protection in the State of Delaware and was told that they do not regular Timeshare Express Services but she did give me a telephone number to call instead. I called the number and was directed to a page you and print and mail your complaint into them. The main website page is www.myfloridalicense.com and the form is located at http://www.myfloridalicense.com/dbpr/lsc/documents/complaint_english.pdf

I will definitely be filling out this form and sending it in as Timeshare Express Services has taken advantage of far too many people already!

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truthseeker50
Edmonton, CA
Aug 20, 2010 10:19 am EDT
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Timeshare Express Services now has a red rating with the Online Business Bureau. I put in the compaint and then contacted the OBB when the red rating wasn't issued. A manage checked into it and and since issued the red rating. I don't know if this will help anyone from being taken advantage of by them but I definitely had to try and will continue to spread the word any way I can. They are a fraudlant company and deserved to be fined and shut down.

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William S.
Orl, US
Aug 10, 2010 7:43 pm EDT
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I personally knew one of Timeshare Express Services employees. She went by the name of Jessica Brown. I watched her one day when she was "working". She would call potential sellers from a list that she had and go through the sales pitch that everyone above has described. She did this from home on her cellphone. She told me it was a complete scam. They would get the fee from the seller, and then the seller would never hear from them again. She also told me that the so called company would change its name every 6 to 12 months so that when people do get wise, the company that took the money couldn't be found. Please don't fall for their scam. You will never get paid for your timeshare. You will only be out your hard earned money. Also, they might be in Delaware, but Jessica Brown was operating from an extended stay hotel on South Orange Blossom Trail in Orlando, Florida. This is one of the most ghetto places in all of Central Florida.

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sallyjbo
San Diego, US
Jul 30, 2010 4:29 am EDT

Boy, I wish I had found this site before I fell for this and gave them $1850. Is it possible to declare to the CC company that this was fraudulently posted to my account? And have it denied? Sure feel like a dope but I am so sick of paying maintenance fees for life. Did you all know that if you don't pay the Maint' fee the company can lien your home? And if you will it to someone and they don't want it, they will have their home liened? This whole timeshare business is a travesty.. Sally

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Bob is Pissed Off
, US
Jul 23, 2010 8:34 pm EDT
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Yes, let's all follow Giles's words and take these ### done now. Well said Giles. These losers stole $1850 from me in June. Jennifer Smith was my rep at TES.

Giles...

The best thing to do at the advise of my attorney, is for you to file for mail fraud, file a complaint with FCC and the Delware US Attorney office because they have committed fraud and misrepresented facts across state lines. I am going to do this next week myself. TES is a fraud and a scam and it is pretty obvious

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Dusty Miller
Yeovil, GB
Jul 15, 2010 2:04 pm EDT
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Three days of various phone calls from T.E.S. (Delaware). Yep, the same old story, "we have a buyer locked into a finance deal to buy your timeshare"
Wow! Great, I thought at last I could get rid of it. "Just give us your CC details and"...so on and so forth. The same story as the other posts on this page.
The offer was $14, 750. Weird! I only paid $10, 500. I did the same as many others and checked them out and found this site. Thanks guys, you just saved me $1, 850 although they were prepared to take just $925 with the rest coming out of the sale. I don't think so!.
Just remember that good old saying "If it sound too good to be true, then it probably isn't"
Dave
England, UK

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SmarterThanTheyThink
Sun Prairie, US
Jul 12, 2010 10:46 pm EDT

I just started receiving phone calls as spelled out by most of the posts on this subject. Today they wanted my credit card, and I said no credit card before I could have my attorney check them out. They didn't want anything to do with talking to my attorney. By the way "STUPIDPPL", I love my timeshares and use them every year. I didn't seek out this company, they sought me with an offer that was too good to be true. So I strung them along to see how long it would take them to ask for my money. It didn't take long, 3-days at most. Oh yes, they only give you 24-hours to make a decision after they supposedly have the buyer on the hook. So if anyone gets a calls from Jackie Davis or Adam Zina, tell them to go screw their mother not honest hard working folks. Thanks to most of you for your comments, it helped to solidify my beliefs about these losers!