Complaint Rating:

Company information:
Silverleaf Resorts, Inc.
United States

I too worked for these vulchers! People are lied to just to get them to keep their appointment, driving sometimes up to 3 hours to get their, only to be told they didn't 'qualify'! $40.00 Visa or Mastercard gift were supposed to be given, 1 man drove from Chicago to Sheridan, Il. in the winter, was told just to 'keep going' to make the 'show' (appointment, even though he was running late) "your representative will be waiting for you with your gifts!" When he stated he REALLY would need the gift card for gas to be able to get back home (an 1 1/2 drive), arrived 5 minutes late, was locked out of tour, no one would even at least give the man the $40.00 gift card to get home, as any decent human being or company would do.! As far as employees getting compensated for 'shows or buys', numerous operators and confirmers would get cheated out of their bonuses because, the company would mark the record as 'NQ' (not qualified) after supposedly not showing for their appointment only to find out they were NQ'd for ATR (already toured)! Try telling the managers they owe you money for that, you won't get it! Maybe there needs to be an investigation into their business practices toward owners, former & current employees! Anyone out there still owed overtime pay since confirming was FORCED to work but, was hushed up by selecting the 1 or 2 confirmers they could count on to keep their mouth shut when the labor board came to investigate?! Bunch of crooks trying to perpetrate upstanding, honest professionals!