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Time Warner Cable

Posted:    LMCK

refund

Complaint Rating:  100 % with 1 votes
I changed from Time Warner Cable to satellite service. Why is Time Warner so slow in getting a refund out. I have talked with some very nice and helpful people but over 2 months later and still no refund. Plus I called to cancel service and had to return the cable box to the local (Ohio) office. Service was not cancelled until I walked the box in and handed it to the people. They were supposed to come and take the wires off the house - that hasn't happened either.
Comments United States Satellite & Cable TV
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 1st of Dec, 2012 by   turner,l 0 Votes
Waiting for money back after: a) cancelling service and returning the box & remote on the day I cancelled; b) calling when payment was extracted from my account - having been assured the payment would be cancelled; c) several calls...to customer service where every time I've been told something different!

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