In noticing that my monthly bill continued to increase, I called and spoke with a representative named, David (who would not give me a last name, nor did he have an agent number) and was told that Time Warner increases their premiums at a slow increase - so the customer does not take the hit of a large increase.
I gotta tell you - Time Warner is about the most scandalous company existing these days. Increasing without notification is stealing. There is noting in the contract stating Time Warner may charge fees at random.
Fortunately, I document each complaint and keep a record of each time the cable stops working. In the end, the executives who currently steal to send their children to college - will be doing without. It's a new era and companies like Time Warner will be hit with massive class action law suits in the next few years - enough to send their stock holders crying.
Stay persistent with the complaints and documentation. Time Warner has proven itself to have no boundaries when it comes to stealing from the public. They only continue to exist, because people don't speak up. By the way, this will be printed and mailed to Time Warner, as I will request it be placed with any other records associated with myself and Time warner.