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Tiger Airways Complaints & Reviews - Flight Cancelled/Rescheduled

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Tiger Airways

Posted:    Leira

Flight Cancelled/Rescheduled

Complaint Rating:  100 % with 3 votes
Im so disappointed with tigerairways, i got my flight rescheduled from the 2nd oct to the 1st oct and the flight was cancelled eventually via SMS to me just half hr before check in time!!! And im already in the cab, everytime the flight was cancelled or reschedule you can never call into the singapore hotline!! I was really pissed as i have already booked my hotel and my flight was supposedly be on the 2nd which they rescheduled my flight and i had to make all the changes and end up they cancelled my flight when im already on my way to the sirport with an SMS and a hotline u can never get thru and no offers of solutions! this is the 2nd time i got my flight cancelled, the first time at least they managed to change the flight to a same day jetstar flight and offered a breakfast voucher for the wait. but this time it was really terrible as i had to call the hotline of malaysia and hongkong to finally get thru and all they can tell me is im sorry! and nothing was done! WHat about my transportation and hotel bookings which was considered a last min cancellation and charges applies! Previously tigerairways has rescheduled my booking, i was unable to call thru the hotline and went for a short trip to malaysia. on the day when im back which is the day the flight has been changed to, i finally called thru the hotline, AND COULDNT GET THEM TO CHANGE OR REFUND MY TICKETS DUE TO ME CALLING TOO LATE!! Hello! THEY SHOULD ASK THEMSELVES WHY THE HOTLINE CAN NEVER GET THRU AND THEIR FLIGHTS ARE ALWAYS CANCELLED/RESCHEDULED! AND WHY THEY CAN DO LAST MIN CANCELLATION TO MY FLIGHT! TOTALLY PISSED AND DISAPPOINTED WITH TIGERAIRWAYS! BTW WHEN I WAS AT THE AIRPORT I SAW THAT ALL THE FLIGHTS THAT DAY WAS CANCELLED. SEEMS LIKE TIGERAIRWAYS IS A SCAM TO CHEAT PEOPLE OF THEIR TIME AND TIME AND HOPEFULLY NOBODY CAN GET THRU THE HOTLINE AND JUST GIVE UP
Comments Singapore Airlines
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