Complaint Rating:

I contact CPS to discuss my account due to change of employment
date for next payment will change from 7/28 to 8/1 representative J. Brown ext.2806 was very rude told me she could only extend to 7/31 I explained the funds would not be available until 8/1 rep goes on to say they would have to pick up vehical. By this time I was very upset and said do what you have to do-I then asked to speak with a manager or supervisor. Rep refused to let me speak with anyone else. So I hung up and called right back while I was holding my other line had clicked it was the rep from CPS she called me back to retaliate some words were said by Ms. Brown the CPS representative a threat was made not sure what kind by that time I hung the phone up again.
The point is that the rep called customer back with threat.