Complaint Rating:

I Have my own accountant and have used them for years. Had them do my own taxes but needed to file my girlfriends. She moved to the USA from Canada half way through the year and my accountant said no problem but it will have to be after the 15th when things open up. So I called H&R. Well when I got there and they saw there was another country involved they freaked. They called one person locally and asked what they should do. That person said that I would have to go to some main office 30 miles away. Even they made it sound to be big thing but couldn't fit me in. The office I went to was drab. No magazines, only two people working there that also had to answer calls and they could only do the very basics. This was the final days before the 15th and they only had 2 people and no one answering phones or greeting anyone. Cheap Bs. I'll never go to H&R again. Just imagine if they did do the taxes. They would screw up the write offs and who knows what. Just find a real accountant that people recommend and have been using for years.