Complaint Rating:

Company information:
Fitness 19-Rochester MI
Rochester, Michigan
United States

I went into Fitness 19 last week to check out the facilities because I was thinking of joining a new gym and was not impressed. The gym itself was a basic gym which was expected but what I didn't like was the staff. They use a lot of high pressure selling tactics to "close the deal" and it all is a bunch of baloney. Things like "Oh you’re so lucky, last day of the sale" "You’re getting a really great deal" "If you don't sign up right now you're going to miss out and prices will raise tomorrow" etc. I receive coupons every week saying there's a sale. I left there with a really bad feeling about the place and it was all because of how the staff made me feel. I actually had every intention of joining before that. And of course there were a lot of "extra" fees after they made their initial pitch. The manager came over and was asking if they told us yet about the first and last month fees, processing fees, etc. $199 processing dues come on all they have to do is enter into a computer. I just did not like their tactics it made them all seem slimy and was the reason I changed my mind about joining. I decided it was worth the couple extra bucks to join the gym right down the road.