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DVD Donkey Complaints - They got my $, I got no product!

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DVD Donkey
Posted: 2008-01-31 by Karen Darrin  [send email]
They got my $, I got no product!
Complaint Rating: 100 % with 5 votes
Company information:
DVD Donkey
New York
United States
www.dvddonkey.com

I ordered That 70's Show complete series on 12/5/07 for a Christmas gift. Not knowing this was coming from Canada and they were tv copies. I have called and on occation been able to talk to someone who keeps reassuring me to wait while they investigate the where abouts of the DVD's. I have had the most luck reaching someone on live chat. But they will not refund my money and keep telling me that my product is tied up in customs.

The tracking # I got is bogus, Canada post has no record of it.
Comments United States DVD Order & Rental
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