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They buy out local service, charge higher rates to captive audience
Complaint Rating: 
Company information:
AT&T Wireless
United States
www.wireless.att.com
We are stuck as customers in Juneau, AK, and have no choice now but to use AT&T, who charges us higher rates than our previous providers, and for services that were previously free.
Our previous providers, Dobson Cellular One (who were bought out by AT&T), provided free text messaging from their website. Additionally, with Dobson, a person was only charged if SENDING a text message from their phone, but the person RECEIVING the text message was not charged. With AT&T, a subscriber is charged for INCOMING text messages, as well as being charged for SENDING text messages from AT&T's website. There is no reason a person should be charged for sending a text message from a website. I already pay a monthly cable internet bill, thank you.
AT&T is just another corporate giant, milking their customers for all their worth. There has been NO added benefit from the takeover.
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