Complaint Rating:

Company information:
xoom.com
United States
xoom.com

hello

i suggest you to AVOID xoom.com

they will ask you to send documents for verification when they don't need

i have sent a payment from my credit card to my bank account
(same person)

and they asked to send a copy of documents, and other statement

so i think that they are very CONFUSED

they told me that they want to verify that i'm the person that i sent the payment

they CANNOT even understand, that if someboddy send a payments to his own bank account, NO VERIFICATION IS REQUIRED FOR THIS TRANSFER

THEY WANT TO MAKE SURE IF I HAVE AN AUTHORIZATION, FROM "MYSELF" TO SEND A PAYMENT TO MYSELF?

YES I TOLD THEM

"YES I HAVE SENT AN EMAIL TO MYSELF, AND I HAVE AN AUTHORIZATION FROM MYSELF TO TRASFER THE DOLLARS"

THEY REPLIED LIKE A ROBOT

" WE NEED THE DOCUMENTS AND BLA BLA"


so if you DO NOT want to WASTE your time

DO NOT USE XOOM.COM