Complaint Rating:

Company information:
FEDEX
Victorville, California
United States

I paid big money for a Saturday delivery from fedex. The package was an overnight Priority shipment! In the package WAS LIVE salt water fish!! It was due to be delievered at 10:30am!!! After 12:00 noon had passed I went onto the fedex tracking site to track my shipment again. The site said "Customer did not respond, left door tag" There was absolutly NO DOOR TAG/note left on my door or any where on my property!! When I called fedex to get them to "re-deliver" my package I was told that there were no more drivers out for the rest of today and that I would have to pick it up at the warehouse or wait for MONDAY to have it delievered! I obviously had to pick it up as my LIVE FISH would be dead by monday!!! The FedEX women that I had to talk to ( 3 of them...) all said that the driver stop by and no one answered my door and that she left a note. There was NO NOTE, I was also expecting this package so my front DOOR was OPEN from 10am til Noon when I had called FEDEX. NO DRIVER EVER CAME BY! BUT FEDEX REPS. SAID i WAS THE LIAR!! THE CUSTOMER IS THE ONE AT FUALT! I WILL NEVER SHIP ANY THING WITH FEDEX EVER!