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Infinity Insurance Complaints - They are giving me the run around

Review all Infinity Insurance complaints

Infinity Insurance

Posted: 2007-09-11 by Erika Lowe [send email]
They are giving me the run around
Complaint Rating:  100 % with 3 votes
One of their customers hit me last week and I filed a claim with their insurance, INFINITY, and they were supposed to send someone to estimate the damage but it has been a week and not only no one has showed up but no one has even been returning my calls. Everytime I try to contact them I get a voicemail.

STEER CLEAR FROM THEM!
Comments United States Auto Insurance & Loan
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Comments

97 days ago by Carrie J Mayse [send email]
This is by far the worst and shadiest company ever. Jeremy one of their claim reps was rude and confrontational; at least when I got him on the phone. For months he just never returned my calls. I now have an attny handling my claim who is having a horrible time. Note this accident was not my fault, was hit by an Infinity policyholder, totaled my brand new car. I lost my car, my down paymnet, had to purchase a new car with a new down pymt, was hospitalized and had medical problems & a 4500 in med costs as a result... Its unbelieveable. I advise noone to buy ins.from them they are corrupt and have the worst customer service ratings.
46 days ago by Adjuster [send email]
I would be interested in seeing how infinity Insurance feels about being called corrupt and what evidence Ms. Mayse has to support this libel.

And for the record, if you get an attorney, the adjuster is not allowed to call you back, this is a choice you make not the insurance company.

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