Complaint Rating:

I ordered a couple of DVD's a couple of days ago from Netflix. We had a problem with our vcr/dvd player and so, yesterday (March 15, 2006) I cancelled my membership. Netflix even sent me back an email confirming the cancellation.

But today, I decided to check my bank account and noticed that they had taken $30.00 out! I just want to know what I can do to have them put the money back in. They ruined my account and now there are checks that are bouncing. I am really angry, and I advise anyone that is looking into getting movies from Netflix, not to do it. They are a bunch of crooks!