Complaint Rating:

Company information:
UPS
United States
UPS.com

UPS routinely dropps off packages in the middle of the day, when everyone is at work, with no signature, to whatever part of the house/apartment they can access. If your package gets stolen, oh well, they delivered it. I still haven't gotten an anwer - even their automated operator tries to force you not to talk to customer service, "I already told you when the package was delivered." Customer service is a JOKE - they don't have a clue and they plain just don't care. They will not do anything that involves lifting a finger. I will never use them again. If you are having something shipped UPS - REQUIRE A SIGNATURE, or there is nothing keeping your UPS Driver from scanning it as delivered and taking it home.