Complaint Rating:

Company information:
RadioShack
United States
www.radioshack.com

I purchased my Apple I-pod nano at a Radio Shack in Florida along with a 2-year service warranty. After I owned it for approximately 3 months, it stopped working so I contacted Radio Shack and they sent it in to the repairs center in Jacksonville. They sent it back in a few days and I used it 2 or 3 times as I was walking. Well, it just would not come on the next day I tried to use it. So it was sent back to repair again and they sent it back to me and said it was not covered under the extended warranty because I had spilled some kind of corrosive liquid into it. I was appalled!! I had never even gotten my I-pod close to any liquid, much less something corrosive. I complained to the company, to the managers and to the Better Business Bureau, and Radio Shack never even acknowledged a complaint. Don't shop at Radio Shack, please.