Complaint Rating:

Company information:
TheAmazingRollUpCarCover
Hollywood, California
United States
Phone: 310-497-3848
myworld.ebay.com

I bought a car cover on eBay (theamazingrollupcarcover) for my husband's BMW, which it stated online would fit his model. It was way too big, and the wimpy string provided doesn't help, so the wind easily blows it off. The seller got our contact info from eBay, spoke to my husband, and sent out another one, but of inferior quality and wrong fabric for our purposes. I left a neutral comment, not negative, just factual, stating "Item was too big, so we were sent another, but it was wrong fabric." That night, the seller started calling us and has called every night since, except last night. The first call was at 11:40 p.m., and he called at least 9 more times through the night. On the first call, after several times of me saying Hello, Who is this?, he said, "I have a question. Are you having intercourse?" I hung up. This was the first neutral feedback he's ever received, and now he's gone psycho on me. (Neutral feedback doesn't even affect a seller's rating/score.) The weird thing is, I went back online to leave another feedback, negative this time, and it never appeared on his record. eBay customer service basically told me that they can't help me because phone calls are considered a private matter. Does anyone know of a phone number where I can contact eBay? They gave him my contact number initially, so they are partially liable for his actions. And they refuse to address him about this at all. HELP!